FAST CARGO SERVICES Reviews

I booked a shipment on 22nd December, 24 for Lahore. Started checking about delivery from early March, 25. Was given three dates of container arriving at Karachi. Shipment was delivered after 20 weeks on 9th May, 24 in tempered condition. Shipments are held for months till container is filled. They have no logistics planning, tracking service or client service. Will never use them again.

I paid for the cargo on 25-01-2025 and was promised to 6-8 weeks but still no news. I have been following till this date they keep saying this or next week it will be delivered. not recommended at all.

What went wrong ? To begin with, this ridiculous company has such bad customer service. When you want to send things with them, they’re all helpful and nice. The moment you start contacting them to find out the status of the shipment, they act so rude. How can this company improve ? These liars can never improve. This is my second worst experience with them where they have stolen so many of my things from the parcels. And they don’t even compensate you. Don’t know what was I thinking that I chose to use their service again. I SAY THIS VERY HONESTLY & SINCERELY THAT PLEASE DO NOT USE THEM ! THEY ALWAYS END UP STEALING YOUR STUFF.

Bad customer service, sent a parcel on 10th january, delivered on 22nd april. first of all parcel was delivered after 14 weeks and on top 4 items were missing from the parcel. I contacted office but all i get was "OK, i will report it" and nothing happened, not even an apology.

Supposed to arrive July 15, Tried their contact button to send a message, Will not send, texted their international number , no response. Wondering if my purchase will ever arrive.

Unfortunately, Fast Cargo took my luggage on time from my home, but it took ages for them to deliver, and half of the expensive branded clothing items were stolen. The staff have such attitudes and don't listen to complaints. The person who committed this theft should be punished by God. I will never forgive them. Bad customer service extremely disappointed 😢

Bad service ever, I use this service on the 15th of January and now its mid of April, they cannot deliver my goods to my address even though it is at the destination city. Staff hold bad attitude here in Manchester and back in karachi pakistan, they have no manners of how to communicate with customers. I will never RECOMMEND this services to anyone.

Please Please friends AVOID this company.Your stuff goes missing from your parcel bags. Rang the head office about it, and he completely denied it and said it never happens. Just look at these very bad reviews. DONT USE THIS COMPANY. YOUR GOODS GO MISSING!

I booked my parcel through CARDIFF TRAVELZ on Clare road in grangetown (biggest regret), as FAST CARGO SERVICES Ltd arrange to collect cargo orders from them on a regular basis. The letter 'Z' in Travelz feels like they prefer to sleep instead of paying attention to customer queries and complaints, even though they were quick to take take my money. The parcel which I entrusted these companies to deliver in Pakistan while I was still there resulted in me receiving less than 50% of my total parcel weight, which means I am out of pocket by approximately £600.00!!! both companies don't care. They have done nothing! to get this matter resolved. If I could give less than one star I would. Please don't give your items to thieves thinking they are honest because they aren't. I hope they get punished for the evil they have shown. Please avoid using these companies at all cost.

Horrendous! Liars! Donna is rude, TRIES to be condescending but she can’t articulate well enough to formalize intelligent words. Unprofessional and do not communicate! If you’re active duty or civilian, HEED THIS WARNING. DO NOT USE THIS COMPANY or ANY broker that suggests them! Stay away!

Absolutely horrible service, there’s no option to not choose no star otherwise I’d not even choose one.

Please Avoid using their services. Very unprofessional and pathetic, staff is very rude and they will always rush you and will not listen to you at all. They will try to charge your for extra sacks. The sacks will always be delivered late in around 10 weeks time. Please Avoid.

My relative sent two sacks from london to pakistan. One their arrival i sent photo to my relative and he said one sack was considerably smaller than when he booked it. We tallied the items of sack and found our items were missing. Upon inquiry in london office they simply said they have no idea whatsoever and only pack stuff. We inquired from Pakistan office and their reply was we only deliver. This is such a pathetic service. Our items went missing and they had no idea. Would not recommend using this service

Poor service, booked an item in early March, delivery was made after 10 weeks and yet a box missing from the items, and the items delivered were mishandled with torn boxes. Its now been 4 months and yet no sign of missing item. Despite contacting the Fast Cargo office in London and Islamabad I have had no update on the status of the missing box. I will strongly advise not to use Fast cargo service due to lack of commitment and professionalism. No one bothers to reply back. I am very disappointed. PLEASE USE OTHER SERVICES DON'T GET DISTRACTED BY A SLIGHT LOWER PRICE.