Last reviewed over a year ago
Over a year ago
Have used the company 5 times and each time they deliver what they promise plus more including this time taking us to the airport before their own bus was due to leave.We never feel anxious using this... See more
Over a year ago
Was very impressed with the service, Anne on reception helped every step of the way whilst organising my car rental and I found it to be such good value for a 2 week car hire compared to other hire ca... See more
Over a year ago
We had an excellent car hire experience with Family Car Rentals. Darryl was so very helpful and went above and beyond to ensure we were looked after even for a last minute weekend booking. I am recomm... See more
Over a year ago
Such Wonderful Friendly & Professional service! Was by luck only, came across FAMILY RENTALS via google. Phoned to make some enquiries, us requiring a van and an SUV Fir 8 Adults, baby seats for 4, 2... See more
Fabulous company to deal with, Darryl was incredibly accommodating, the car was spotless and in fabulous condition and the rates super competitive. I highly recommend Gold Coast Family Car Rentals and will definitely use them again, thanks Darryl!!
Great rental company ,on time pick up, easy to book and great customer service with no hassles would definitely use again
Excellent service, great help, fantastic prices.
Very affordable price & very good in accomodating our concern
Couldn’t ask for a better car rental place for service and price! We are a family of 5 so on a budget that we could afford what we got was Amazing, and the customer service was fantastic they really cater for families especially because we had 3 baby seats and every other company wanted to charge us a fortune per seat etc. Would recommend to anyone we will be back next year Thank you very much
Our rental was easy, friendly, really helpful in finding a car that would suit our family. Car was perfect for our family needs and very reasonably priced! Great extras available and great prices (highchair, beach items etc). Would definitely recommend to others and we will definitely book again!
The staff were extremely helpful, the vehicles are in good condition. Have rented vehicles from this company twice and never had an issue.
Great, friendly, really helpful team. Car was perfect for our needs. Would definitely recommend to others.
Always easy to deal with that's why we keep using them .
Lovely and helpful staff. Car was clean
Very friendly, helpful and accomodating they helped us out when our plans had to be rearranged at the last minute due to cancelled flight. They went above and beyond trying to help us with this issue when they did not have to. Good prices for family cars. This is our 2nd time using them and would not hesitate to use them again when we next go back.
Our second time using this service and yet again were extremely happy. The staff are amazing and the vehicle was above standard. Highly recommend for families!
Very accommodating helpful and friendly, they made the transport part of our stay as smooth as could be.
We have rented cars from Gold Coast Family Car Rentals numerous times over the years and have always found the staff to be friendly and accommodating, on time for pick up and drop off and the cars have always been reliable.
The entire team at Gold Coast Family Car Rentals set the bar high and in my opinion are the examples for excellence in service and quality. The word “family” in Gold Coast Family Car Rentals isn’t in there name to fill a gap or sound good, it’s in there because they actually live up to it. I’ve been dealing with them for over 6 solid years now. I can’t speak highly enough! They go above and beyond, always! Well done and thank you to all of the team at GCFCR!!
Lovely to deal with and provide a quality service at reasonable prices.
Fantastic price and service. Great vehicles. Always contactable.
I am a Burleigh local and have hired from GCFCR many times. Friendly, convenient, good quality vehicles, great value.
Fantastic We go to gold coast every year to visit family and can't fault these guys. Spot on with there vehicles and service provided and very affordable for our family.
We have used these guys three times now as the service is so friendly and the vehicles are fantastic. It’s great to have a company who care more about their customer than making a $$$ on hidden charges. We will always use Gold Coast Family Car Hire and highly recommend them to everyone travelling to the area.
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Gold Coast Family Car Rentals specializes in providing affordable car rental services in the Gold Coast and Sydney regions of Australia. The company has established itself as a reliable choice for families and travelers seeking value-driven car hire options. With a commitment to customer satisfaction, Gold Coast Family Car Rentals offers a diverse fleet of well-maintained vehicles suitable for various needs, ensuring a seamless rental experience. Targeting families and vacationers, the company focuses on delivering fair rental terms and excellent service standards. Since its inception in 2001, it has aimed to set benchmarks in the car rental industry, making it an ideal option for those looking to explore the stunning landscapes of Queensland and beyond. Customers can easily obtain quotes and make bookings through their user-friendly website, www.familycarrentals.com.au.
Gold Coast Family Car Rentals receives overwhelmingly positive feedback, with many reviewers praising the friendly and professional service. Customers highlight the helpfulness of staff members like Darryl and Anne, who go above and beyond to ensure a smooth rental experience, including accommodating last-minute bookings and providing timely airport transfers. The vehicles are noted for their cleanliness and reliability, contributing to a hassle-free holiday for many families. However, a small number of critical reviews express dissatisfaction with service issues, including unexpected changes to bookings and pricing concerns. Despite these isolated complaints, the majority of customers feel that the value and quality of service far outweigh any negatives.
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