Easy rental with cheerful small business.
Staff were friendly and helpful. Car was clean and as described. Rates were pretty good but the location won me over and being able to drop off after they were closed.

Last reviewed over a year ago
Over a year ago
Have used the company 5 times and each time they deliver what they promise plus more including this time taking us to the airport before their own bus was due to leave.We never feel anxious using this... See more
Over a year ago
Was very impressed with the service, Anne on reception helped every step of the way whilst organising my car rental and I found it to be such good value for a 2 week car hire compared to other hire ca... See more
Over a year ago
We had an excellent car hire experience with Family Car Rentals. Darryl was so very helpful and went above and beyond to ensure we were looked after even for a last minute weekend booking. I am recomm... See more
Over a year ago
Such Wonderful Friendly & Professional service! Was by luck only, came across FAMILY RENTALS via google. Phoned to make some enquiries, us requiring a van and an SUV Fir 8 Adults, baby seats for 4, 2... See more
Staff were friendly and helpful. Car was clean and as described. Rates were pretty good but the location won me over and being able to drop off after they were closed.
Best service.
Hired early model tarago as we required room for 6 adults plus an infant. The car drove like new, very convenient pickup and drop off at the gold coast airport,we were very pleased with the overall service. We saved hundreds of dollars as it was a 10 day hire. We will definitely use this service again.
I have used Gold Coast family car rentals twice now when visiting the Gold Coast. They were super friendly & reliable with pick up & drop off to the airport. Also very affordable as I need an 8 seater for the whole family. Would definitely recommend using them.
I was recommend to go through Gold Coast Family Car Rentals and I wasn’t disappointed. The price was affordable, the customer service was fantastic and the staff were amazing to deal with. I will definitely be renting from them on our next holiday.
Excellent rental car company. Friendly helpful staff, hassle free service. First time we have hired a car from Family Car Rentals and will definitely be using them again. Must admit I was initially hesitant about this service as it seemed much cheaper then other car rentals and the website looked a little dated. But it was great. They also have child car seat and push chairs plus other equipment perfect for families. Thanks for the great service!!!😄
Excellent service, fast, prompt and friendly. The owners where happy to help in anyway. Reasonably priced.
We rent the car during the Easter period and they provided good service and pricing. Definite we recommend them.
Trustworthy, friendly, helpful, and cheap! And they take p platers, the only place I've found on the Gold Coast who does! I would highly reccomend these guys. I got picked up from the airport and dropped back, I got my security deposit back super fast, and had an all round positive experience. Will definitely be hiring from them again.
Fantastic people. Thank you for assisting in making our family holiday easy especially with the airport run assistance. Thanks again, Brett
we have been using Gold Coast Family Car Rentals for many years when holidaying at the Gold Coast. They have given great service to us . Usually having a late arrival a car was left at the airport for us and at the end of our holiday would return car to their depot, and from there we would be taken to the airport for our return flight home. Cars are in excellent condition and well presented.
Honest and friendly team. Would go with them again
Would highly recommend this is the 2nd time we have used them and won’t be the last
Very friendly staff and easy to deal with. Loved that the car seats were free. The cars are definitely old and scratched though. Were very clean and mechanically sound. Was fine for us, but don't expect brand new. Would happily use them again
First time we've used Gold Coast Family Car Rentals we will definitely recommend to family and friends. Car was clean, they gave us plenty of information for driving destinations. Staff were all very friendly and organised. Best car rental in Gold Coast and great prices!!! Joanne and Roy from Sydney
Booked a car from these guys in May. Done it online, so easy to do. Cheaper than most of the other rental cars on the Gold Coast. Nice and handy location to where we were staying. Great people. Nice and friendly. Car was great,had a Dodge Calibre. Definitely recommend and will use again on next trip to the Gold Coast. Thanks so much!
Gold Coast Family Car Rentals is where I repeatedly hire cars from when I visit the Gold Coast. I can't recommend them highly enough. Friendly and professional service. Competitively priced range of cars in convenient location.
great service, very helpful staff and great value for money!!! Service with the smile!! highly recommended!!!!
Great service
The staff were very friendly and simplified the the whole process. The company has a strong emphasis on providing quality service for families and the fact we could hire a portacot and high chair at a very reasonable price made it a very easy and enjoyable holiday. I would definitely use them again
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Gold Coast Family Car Rentals specializes in providing affordable car rental services in the Gold Coast and Sydney regions of Australia. The company has established itself as a reliable choice for families and travelers seeking value-driven car hire options. With a commitment to customer satisfaction, Gold Coast Family Car Rentals offers a diverse fleet of well-maintained vehicles suitable for various needs, ensuring a seamless rental experience. Targeting families and vacationers, the company focuses on delivering fair rental terms and excellent service standards. Since its inception in 2001, it has aimed to set benchmarks in the car rental industry, making it an ideal option for those looking to explore the stunning landscapes of Queensland and beyond. Customers can easily obtain quotes and make bookings through their user-friendly website, www.familycarrentals.com.au.
Gold Coast Family Car Rentals receives overwhelmingly positive feedback, with many reviewers praising the friendly and professional service. Customers highlight the helpfulness of staff members like Darryl and Anne, who go above and beyond to ensure a smooth rental experience, including accommodating last-minute bookings and providing timely airport transfers. The vehicles are noted for their cleanliness and reliability, contributing to a hassle-free holiday for many families. However, a small number of critical reviews express dissatisfaction with service issues, including unexpected changes to bookings and pricing concerns. Despite these isolated complaints, the majority of customers feel that the value and quality of service far outweigh any negatives.
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