EYG Home Improvements

My new conservatory roof is very good indeed. The two men who fitted it were courteous, professional and did a very good job and ensured that all equipment was covered correctly and safely. I am looking forward to EYG fitting a replacement bedroom window for me as well.

Workmanship good quality good communication poor

The window fitting was well organised from the start. No nipping back to the van for forgotten stuff. There was no damage to the kitchen tiles. Big plus. The mess was cleared up before the fitter left and all the paperwork was explained. On the whole , a good experience. Thank you. 👍😊

good job very frendle'y help full, but would have been nice to be told by the sales man that you can not put back fixings to the window frames or to the doors and frames as your 10 year warranty would be no good. so you can't put your door alarm screwed back to the door or frame and windows frames,

Very pleased with the replacement windows. Two man team arrived promptly. Very efficient, courteous and helpful. Everything left tidy. Would definitely recommend this firm.

I have had a really good experiance with my new windows and doors from EYG .The guys that fitted them Andy and Paul were really good,they just got on with the work no messing about very plesant and did there up most to keep the areas were they were working clean, Paul and Andy worked through only stopping for a quick drink of water. in my oppion they tidied up to a high standard afterwards. i would highly recomend these guys and EYG good quality doors and windows fitted to a high standard. kind regards Tracey Rackley😁👍🏻

I would give 0 if I could but as I can’t I’ll give the One star for the lady whom responded promptly to my online enquiry and set up a home survey. Unfortunately didn't get past the rep/survey stage as the rep clearly didn’t want to work day. Was very rude about where my funds were coming from and also asking personal questions about my mortgage? He had no covid safety and came unannounced way before the arranged time. I was left humiliated, upset and no further forward with my new window plans.

Work was carried out in a timely manner and a reasonable price.

We had to wait over three months for the back doors and we are still waiting for the molding for the front window which was put In on December 2020 explain

EYG messed up our large order. We were promised about 10 weeks from order. I phoned to check after 8 weeks and it seems the paper work was not sent to the installations team after the survey! It appears the paperwork was only sent through after my phone call. So, 3 months after the order, it has only now been put through. Took installation team a week to respond to my query. Now I have been given an installation date 9 week after my phone call and 20 weeks after my order! Manager at installations gave no apology, blamed it all on general delay on materials, lack of fitters, workload etc. The more excuses that were given the more it appears to be incompetent administration. We have had to sustain extra costs to make the building temporarily watertight for further 3 months. EYG used to be good, not anymore

Great windows at a good price. Window fitters were excellent, pleasant polite and did a great job. Porch doors had been measured wrongly but they ordered new one and fitted it ASAP.

Great service. And windows and doors look great. Thanks Guys will deffo use again.

A great new front door has transformed the front of the house, installed with minimum fuss, Extremely happy with all aspects of the Installation and quality of the product

The head office accounts section is absolutely dreadful, amateurish and incompetent. The have no idea when they have been paid. You can't trust this company with your money. And the door still doesn't close properly.🙄

Everything done well and in time very polite and efficient band of fitters

I am so happy with the Conservatory recently installed!!! Just as I visualised!!! No option to post photos All very tidy and polite installlers Would highly recommend

Thank you so much for my new Windows and door really pleased with the work.the two guys who did the work were very professional polite and very tidy

First class job by professional fitters no mess Look great

Took 6 months to fit windows. Most were broken on arrival and replacements had to be ordered. Then they were broken. Some of the guys were good, others seemed to resent having to work and didn’t clear up after themselves. That all said the windows themselves look good and are all we wanted them to be.

Everything went well - ordering, survey, delivery & installation - apart from two missing door panels. We were left with temporary door panels for 8 weeks and, whilst this was due to supply problems beyond the compamy's control there was a lack of communication during this period. Otherwise first rate and the product looks good.