EYG Home Improvements

Contacted EYG via the customer care email and received contact back within a few hours were I was able to give details about my problem. Bifold doors not closing due to seal coming away. I was telephoned within another couple of hours by the guy on call, Tony, and he arranged to come the next day. All sorted and fixed the next day even under these lockdown circumstances. Tony was great.... quick and efficient. Very impressed and very grateful. We can now access the rear garden and let the little ones play safely. Thank you EYG

We had a problem with our conservatory doors which emerged late on Sunday afternoon, 3 May 2020. I emailed EYG receiving an acknowledgement early the following morning. Only one engineer, Tony, was working and I was told he would contact us later in the day. He did so before 9.00am and attended about 20 minutes later. He completed the job quickly and efficiently. The company is currently closed due to the ongoing coronavirus situation, but the level of service we experienced was second to none. In our experience, the repair service provided by this company has been exemplary and we would like to say a very big thank you to them and the engineer Tony for there help.

The fitters Mark and Damien were excellent. We had all our sash window and two doors replaced, not the easiest style to do. We were very impressed with the quality of their workmanship and their ability to solve any issues that arose from 100 year old + sash windows being removed and replaced. They discussed their plans and progress with us each day, creating minimal mess and clearing up thoroughly each day. Nothing was too much for them. This is the second time we have chosen to use EYG for replacement windows and were were not disappointed. Charles and Brigid

Ray came to do our front window on 20/03 and did a great job. He was friendly and got on with the work in hand. He thoroughly cleared up any mess before he left. I would absolutely recommend him.

We are half through having our hybrid roof done on our conservatory. Before we decided to go ahead eyg put us In touch with a lady who had recently had hers done to have a look . We were very impressed. Lee and Karl arrived this week and they have worked really hard to get us ready for the next step. Also they mended my door thanks guys Looking forward to the next step We have already noticed a difference in temperature And it just looks like part of the house I always think conservatories look like an add on . Thanks

We have recently had our fascia's, soffits and guttering done with EYG Hull and the service throughout has been great. From the salesman that came to quote initially, the lady in the showroom who provided further guidance and the excellent team that came to do the work, everyone was very helpful during our buying journey. In particular, we would like to thank 'Terry & Connor', the team that came to fit the products. Not only were they very professional and courteous, but they were very patient with us when we kept asking questions about what they were doing. We are very pleased with how our new fascia's, soffits and guttering look - it is a great improvement on what was there before.

hi ive just had windows fitted by eyg and from start to finish they have been great and nothing as been to much trouble . i would highly recommend these and will be using them again. many thanks

From our first enquiry about getting a new front door to installation we were impressed with EYG. We visited the showroom in South Hykeham which was small but well laid out, to show us colours and styles, and staff were able to answer all our questions and arrange for a salesman to visit. Derek soon arrived and talked us through all the options, and we agreed a price. Then we had a six week wait for installation, during which Steve the surveyor made sure all the measurements were just right. After that Jason took over communication, keeping us informed and agreeing an installation date with us. Communication was great throughout, the installer, Rob, phoned the the day before the install to make sure we were happy with the arrangements (we were isolating because of the Coronavirus epidemic), and on the day he called us again to tell us he was on his way. The installation itself was brilliant and our door looks even better than we thought it would be. We were very impressed with the whole process and everyone we have been in contact with from EYG - it is so refreshing to find a company where the staff are all so professional, friendly, efficient and considerate, and communication is great as well - your customer service is brilliant, thank you all.

New Windows Fitted very promptly and look really good

I had all my windows replaced and the difference to the clarity of light as well as heat retention is quite remarkable. Mark and Damien who carried out the work were polite, efficient and cleared up any mess (not that there was much) thoroughly. They enabled me to continue with various tasks without interruption. I would recommend EYG to others.

Paul and Andy have just done a great job on replacing our windows as well as a good job at a member of our family's property earlier this year. They are competent good workers and left the properties clean and tidy. Would recommend them to do yours. We're also very pleased with the product installed. Thanks lads.

Just perfect thank you so much

Workers arrived at time stated, got on with the job in good time, cleared up after themselves, were very polite and good workers. Would highly recommend them

The work was done accurately and the area left in a clean and tidy state. The original estimate for how long it would take was optimistic but no complaints about the finished job.

Excellent product and fitting service, fault pointed out by fitters and reported by them. New door supplied and fitted without issue and no hassle for payment. Paid when new slab fitted and inspected. Great service Thank you all

brilliant can't fault them wish add got them ages ago

Our new windows were fitted today by Louis and Mike. Both guys were fantastic. The fitting was done quickly and efficiently. A credit to EYG.

very good service and fitting of the windows, and look really nice.

Just had the conservatory roof and French doors replaced by Gary and Jack who did a fantastic job in terrible conditions. Unfortunately for them, the rain was relentless yesterday, but they kept going even though they were soaked through when they left. They came back today to get finished, but we had to go out, on our return we had a superbly finished conservatory and the whole area was left very clean and tidy. Very happy!

Brilliant, delighted. Mick and Ashley were fantastic, lovely people, careful workers, cleaned up afterwards and left us in a good state. Can highly recommend them as window fitters. Thank you, we will be back for the rest of the house in due course.