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Review summary
Express Car Rental receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication.
DE PRINCIPO A FIN PROBLEMAS!!!!!
8 HORAS ESPERANDO AL COCHE!!!!!
NADIE SE RESPONSABILIZA , NADIE HA PEDIDO DISCULPAS!!!
NINGUNA EXPLICACIÓN!!!!!
ENCIMA NO NOS DEVUELVEN LA FIANZA RETENIDA!!! 1200 euros
A PESAR DE QUE HEMOS RECIBIDO CORREO ELECTRÓNICO QUE TODO ESTA CORRECTO
DESPUES OTRO CORREO CON LA FACTURA
SE NOS HA INFORMADO QUE EL DONERO SERA DESBLOQUEO HASTA 48 HORAS, AHORA OTRO NOS INFORMA QUE NOOOO....
QUE SON 14 DIAS!!!!!!!
UNA VERGÜENZA DE EMPRESA !!!!!!!
We were one hour early at the airport and called the company to see if it was possible to get the car earlier as well. They said that they would do the best to arrive earlier. Instead they came 30 minutes later than our booked time, due to heavy traffic. Getting the car was an easy and quick process. We looked trough the car and the woman wrote down every scratch so we didn't need to pay for it later. The car worked perfectly. At the last day we wanted to leave the car 2 hours earlier, so we call them and the woman said that we should call 10 minutes before arriving at the airport. She came there, looked over the car and then left. Quick process. Except the late arrival at the first day, I think it's a good company to lend a car from. They were easy to call and very helpful. It was easy to understand where to meet up to get and to leave the car.
Wynajalem samochod prze OPDO-nie ma samochodu po przylocie,umowa uniewazniona firma chce 5000 zl kaucji przy pelnym ubezpieczeniu wykupionym i 90 zl za odnowionie umowy -walcze o zwrot pieniedzy.
Nie polecam.
Spotkalem kilka osob na lotnisku tak samo oszukanych
Zamawiam samochód online.
Place. Przychodzi potwierdzenie że mam ubezpieczenie w cenie.
Przychodzi czas odbioru samochodu i kobieta chce ode mnie 1200pln na ubezpieczenie.
Do tego 5k pln depozytu zamiast umówionego 3.5k. Pewnie myslala ze jak jest 11 w nocy to zapłacę bo gdzie się podzieje o tej porze.
Nie polecam.
Samochód podstawiony pod terminal. Szybkie załatwienie formalności. Niestety auto inne niż zamawiane, słabsze, w wersji bardzo podstawowej... ale wynajem był budżetowy, więc jest to zrozumiałe...
Samochód przyjechał punktualnie, czysty, zatankowany. Po stracie samochodu z segmentu B dostałam zastępczy wyższej klasy. Odbiór sprawny. Same plusy !!
Z samochodem wszystko bardzo dobrze poszło, świetnie przygotowany ale ..przy zwrocie zapomniałem okulary lecznicze. Mimo próby odbioru ( kontakt telefoniczny ) na nr. +48725101549 żadnej możliwości odzyskania - szkoda.
Bezproblemowo, szybciutko i sprawnie. Jedyny minus to brak wcześniejszej informacji o busie który zabiera do wypożyczalni. Infolinia bardzo ale to bardzo pomocna. Pani w wypożyczalni super miła, bardzo polecam!
1) I made the order through booking, I had to pay insurance twice to reduce the deposit from 5000 to 500. Although initially in "booking" the deposit was indicated as 2000. 2) when I returned the car, I arrived at the address indicated in the application and checked on Google maps that I arrived correctly. And in the end it turned out that the manager was waiting for me in the wrong place and took another 50 zlotys from the deposit.
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