Review summary

Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

I was in your Huddersfield store on the…

I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.

JF
Avoid!!! Ignorant and unprofessional

Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.

I’ve traded with eurocell for many…

I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks

Great service Eurocell

Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.

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All reviews

1,000 total • Write a review

Showing 921 - 930 of 996 reviews
SR
5 out of 5 stars

Went into the east worthing branch…

Went into the east worthing branch today to get Facias, soffits and all the bits. I've never fitted these before. I was served by David, and stayed past the end of his shift to help explain my options to me, give me tips on installation and generally sharing his experience. I actually made him late for his plans and he didn't even mention this once until I brought it up. Top bloke. Thanks David! Then the manager (didnt catch his name.) Did me a good price on the total as I'd needed quite a bit, and helped me figure out how to load it all in my van. All in all would reccomend. Thanks guys!

Date of experience: February 28, 2025

NM
5 out of 5 stars

Very highly recommended

I couldn’t recommend this company highly enough. The service is superb, quick delivery, easy return and replacement after I ordered the wrong size. It’s such a refreshing change to deal with a company who put their customers first.

Date of experience: February 28, 2025

MS
5 out of 5 stars

Perfect Click and Collect experience

Very easy to sort a click and collect order online. Staff member was extremely polite and helpful when I did collect. Would not hesitate to use again and to recommend Eurocell highly.

Date of experience: February 28, 2025

TR
5 out of 5 stars

Speedy delivery very happy with the…

Speedy delivery very happy with the product

Date of experience: February 28, 2025

FW
5 out of 5 stars

Paul listened to our needs and made…

Paul listened to our needs and made suggestions accordingly, being honest and realistic to our budget.

Date of experience: February 28, 2025

C
5 out of 5 stars

Excellent service

Excellent service, Plastic skirting board is excellent quality. Delivered swiftly, will definitely use Eurocell again.

Date of experience: February 28, 2025

C

C&D

US

5 out of 5 stars

Exceeded our expections…

I could not fault the experience and professionalism from start to finish. I have shopped around and Eurocell certainly stood out from the quality, price, and the installation time. Firstly, Robin came for a home visit which was reassuring from a customers point of view, he was very friendly, helpful and honest, and also helped with the finishing design touches. I felt instantly confident with this company. The team that installed it, Jez and Terance were fantastic. They were prompt, hard working, well mannered and total perfectionists in their work. Highly experienced and skilled. They left the garden room and their work area spotless. I would highly recommend Eurocell and their team. Very happy customers

Date of experience: February 27, 2025

DB
3 out of 5 stars

Coatbridge

Web site gave location of branches that had stock of item I requested, visited said site and was informed it was an order only part, then went onto website click and collect option not easy to navigate in my experience, however order and delivery was much easier

Date of experience: February 27, 2025

K
5 out of 5 stars

Excellent service & products

John at Eurocell is very knowledgeable, he knew exactly what I needed. Helped me out massively with the products required. I would definitely recommend fascia board, guttering, and any other plastics from Eurocell.

Date of experience: February 27, 2025

AC
5 out of 5 stars

Counter staff always very helpful

Counter staff always very helpful

Date of experience: February 27, 2025

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