I booked (two) one way tickets from Calgary Canada to St. Louis, MO. I thought I was on Westjet sight but when I was done it had been switched to Esky. Now we need to cancel this flight. Esky says no refunds for cancelations because the airline does not allow refunds. THIS IS A LIE! Westjet allows for a 100% refund if done 24hours prior to flight. I communicated this to them and again they say no refund. They charge a large administrative fee as well DO NOT USE THEM THEY ARE CROOKS. I would give them a zero if I could. My flight is still 7 weeks away for 7/19/24. They keep stating they will get back with us but not refund us. I can now add the policy of Westjest stating 100% refund except for same day flights. Adding here: Allowing you to cancel within 24 hours of booking without a fee and providing a prompt refund
Within 24 hours of the original booking time, any changes you make to your booking will only be subject to any difference in fare. If you cancel your flight within 24 hours of the original booking, the full cost of your flight will be refunded to you in the original form of payment. If your travel was scheduled within seven (7) days of your booking, the full cost of your flight will be refunded to you in the form of a travel credit, except in the case of flights that are scheduled to depart within 24 hours of the time of booking (i.e., same-day flights). Your refund will be processed based on how your reservation was made, and the fare level you purchased. For details on how the refund will be processed, please see our service fees. Although we process all refund requests no more than seven business days after we receive a request, it may take your credit card company a little longer to credit your account. For cancellations to a booking purchased with cash at one of our airport locations, we will refund to cash when available or by cheque within 20 days after we receive a refund request. We will refund fees paid for unredeemed optional services due to an oversale situation or flight cancellation.
