I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answe... See more
The sale of the property was accomplished with a high level of proficiency with a successful market strategy.
They were readily available to answer all questions.
I highly recommend Alfie, Darren & Ma... See more
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented... See more
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a... See more
We chose Equity as dealt with them for previous house sale. Darren Nelson from Hertford Road visited the house, Darren was very professional and friendly, he was very helpful keeping us updated all the way through the process,
I had the opportunity to do dealings with Darren. He is absolutely amazing, helpful and very friendly. Any inquiries and questions I had was answered promptly. Any worries and problems I had was resolved. Overall my experience with Darren and equity has been 5⭐️. Would definitely recommend
I dealt with Saby in regards to the letting of my flat and she was very professional, very efficient, understanding and fast. Took care of the entire letting process from start to finish and took all the stress out of it. I would highly recommend to use Equity and to deal with her or another member of her team to assist. Thank you again for such a smooth/stress free process. I look forward to using them again in the future.
Darren was a pleasure to liaise with - he did his utmost to help the sale go through, despite the pandemic slowing down certain aspects of it.
Thank you Darren.
Sold with equity this year and despite all that has been going on we couldn't fault their professionalism and dedication to our house sale and purchase.
We had personal dealings with Darren Nelson, Billy and Alicia, between them they were always available to answer any questions we had. Top class company, would recommend to anyone.
Daren and Andrea.
I Have been very happy with Equity Estate Agents. Everyone was very helpful and the process went smoothly. I would recommend them they were fantastic with everything they do.
Also, I have been with them before they have sold my flat and now my house. Thank you.
We used Equity to rent our flat, from initial consultation to the final signing of the agreement. The whole process went very smooth. Mark and his team (James,Jake, saby and paris) once instructed were on the case with arranging the viewings and open house and then doing a detailed check on our tenant and advising us. They kept us in the loop with regular updates. Also, to mention was the very detailed Inventory they did for our flat. We were going to manage the property ourself but based on the way Equity dealt with the whole process with no real hiccups. We decided to let Equity mange the Property too. We have already passed on their details to few of our colleagues at the block as their charges are very reasonable with no compromise on service.
Working with Equity Estates team as a tenant has been an excellent experience. The team are very responsive and were quick to answer any questions and contact the landlord and contractors needed for service and repairs at the property. Sorting out all the paperwork was fast and easy, too. Really everything you could want from a letting agency.A big thank-you to Saby,Naz,Andrea and especially Gina With supporting us to find out new home .
Very efficient, always on time and deliver high level of customer service. They made the process very easy and understandable, as I was a first time buyer. All staff was friendly and knowledgeable.
Equity Estate Agents have been great to work with - both the sales team and the Lettings team. From sales progression Helen was fab at keeping things moving, being reassuring and understanding. Mark from Lettings was the reason we chose Equity to manage our property. He done everything to make the process as stress free as possible. Two people from his team really stood out - James who helped With the viewings was always only a call away and ready to help at any time. Saby who helped with all the background checks and paper work for prospective tenants really knows her stuff and is thorough and helpful in giving all the information you need.
Equity were very efficient and helpful. They were able to source a teannant for me and took all of the hasle of finding someone away which is what i needed.
I will definitely use them again and would recommend Mark, Saby and the team.
We have used Equity for purchasing and selling over the last few years. Found the service excellent from start to finish. Darren and Helen were fantastic to deal with. Would use again and recommend.
Fantastic agent's Darren the manager is spot on we sold a family members house through him excellent service and advice was kept upto date at all times would highly recommend
Sold our parents house just as lockdown started.
Luckily they had a buyer lined up
Mostly done through text and phone calls.
All in all a job well done.
Absolutely amazing people in equity
James
Sabby
And naz
Amazing people to work with they have helped me a lot through the whole process
Would recommend anyone!!!
Based on analysis of 8 reviews rated 1-2 stars for Equity Estate Agents
Customer service3 mentions
“I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal”
Payment issues3 mentions
“We gave our property to this company and gave them all necessary paperwork including the registering the Landlard wit...”
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Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions.
The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
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Review summary
Equity Estate Agents receives overwhelmingly positive feedback, with many reviewers praising the exceptional service provided by agents like Darren and Alfie. Customers highlight the team's professionalism, responsiveness, and ability to ease the stress of moving, often noting that they felt well-supported throughout the process. The agency's effective market strategies and clear communication are frequently mentioned as key strengths, leading to successful property sales in a short timeframe. However, a small number of reviews express frustration with communication issues, particularly regarding unreturned calls and messages, which detracts from the overall experience for some clients. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with the service provided.
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