English Tea Store Reviews

You need to improve your packaging. Half of the order of jelly arrived broken. One of the replacements arrived with the jar opened. All preventable if more care was taken in the shipment. I wasn’t even asked if I wanted a replacement sent, I was refunded the price of the damaged jar.

My items were correct, sent on schedule and arrived undamaged. Once again a great purchase. I will be purchasing from English Tea Store again.

Lots of choices -- every tea I purchased has exceeded my expectations.

Nice selection. Appreciate the variety of decaf.

I will be ordering again.

I like the tea and the tea box that I ordered for myself last year so I ordered one for a friend. The one pictured and that I chose in my phone order was not sent; another wood color was sent. I didn't mind and didn't even mention it to my friend. But today I called to see if the teas that I wanted her to have and were pictured on-line could be sent. Of course, I would pay but asked for free shipping. The agent would not do that. That seems like a poor business decision. Due to the wrong box being sent, I could have asked for it to be returned at no cost, but I didn't ask for that. I wasn't asking for much.

I love the English Tea Store for their excellent products and customer service. However, this is the third time I've been asked to review my recent purchase, and I submitted my review the first time. Is their a glitch in your computer program? Your email is no-reply, so I had to comment here.

I was looking for loose green teas. My husband and I love the two we purchased.

I have always received excellent fast service. Packages perfectly and on time. Thanks

Beautiful classic teapot. Love the blue color. Packaged meticulously.

I like the diverse selection and competitive pricing available. Once I place an order it is processed quickly and arrives promptly. I am very pleased with the service and extremely happy I stumbled across the website during an online search.

I actually loved ordering the samples you sell to see if there was any other tea out there that I like. I am definitely ordering two of the teas I sampled!

Easy to order from and tea comes quickly

Double Bergamot Earl Grey Tea. Used to have a little mom and pop store in Vermont who had a comparable tea. Alas, they closed. I found the Double Bergamot Earl Grey Tea at ETS. The tea looked good so I ordered some. Some of the best Earl Grey I ever had.

I love all things English! Great prices and Products

Everything was smooth and hassle free from ordering to delivery.

It's easy to order. Order came on time. Everything was packed well.

I have been purchasing tea from the English Tea Store for years. It's the only place I buy my Tea. Excellent!

The items arrived quickly, they were great quality, and they were in excellent condition. I will definitely explore the other tea products offered at this store.