Easy…quick…and fast delivery
Easy…quick…and fast delivery

Last reviewed over a year ago
Over a year ago
Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.
Over a year ago
Order correct, prompt delivery and the bread mixes are yummy & super easy!
Easy…quick…and fast delivery
Quick and accurate service.
Exceptionally good customer service. The item was damaged slightly during the shipping process, through no fault of the English Tea Store. They sent a replacement immediately, without any hassle. The second item arrived perfectly, and I love it. That is a good way to conduct business.
The website was extremely easy to navigate. The selection of teas and the prices were great!
Items came on time and at a fair price.will definitely use your service again.
The offerings are terrific. I only wish the items I want would not sell out so quickly. I enjoy the scone mixes and jams. The Taveners Allsorts are fresh and addictive. I’m a repeat customer enjoying all the items I love from London with a closer proximity.
We love this store for all of our British goodies. 😊
Delivery when promised. Excellent product
Love ordering my British chocolate from Englishteastore.....As a Brit living in the US, I get excited whenever I see a package from Englishteasore..especially Cadburys!
Great product fast delivery got everything I need thank you
I never received my order. I even spoke to a female team member who made sure i had it delivered to my address and that was almost a month ago. I want a refund.
I received my order quickly and the tea is amazing.
There was a broken part and it was replaced right away.
Promptly received my order. The products on offer are difficult to source elsewhere. However, you run low on inventory of your best sellers and don’t seem to restock for long intervals. Your outstanding varieties of tea are wonderful. My favorite is Scottish caramel pur-erh. It is heaven in a cup.
I received the tea I ordered in a reasonable amount of time at a reasonable price.
My purchase was a gift to share with my grandchildren. They were delighted with the candy. This made my purchase perfect.
You make the best decaf black tea! And your shipping time is great. Thank you!
The website was easy to navigate, good choices of tea and speedy delivery! I’m enjoying my tea very much!
Great service, fast shipping.
Excellent Marmalade It was promptly delivered. Thanks.
Based on analysis of 30 reviews rated 1-2 stars for English Tea Store
“One of the ceramic items had a chip and hairline crack that clearly happened during shipping due to inadequate packaging”
“No care in product or customer service”
“They said my tea was delivered but I never received it”
“Poor quality and worse service My order arrived with damaged items due to sloppy packaging”
“Poor quality and worse service My order arrived with damaged items due to sloppy packaging”
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English Tea Store is an online retailer specializing in British teas, teapots, and a variety of traditional British foods. Customers can explore a wide selection of products, including loose-leaf teas, tea bags, and gift baskets, all aimed at providing an authentic British tea experience. The company is committed to delivering quality products with fast shipping options, catering primarily to tea enthusiasts and anyone interested in British culinary traditions. With a focus on customer satisfaction, English Tea Store offers secure payment methods and U.S.-based customer support. The platform regularly features promotions and sales, making it accessible for a broad audience looking to enjoy British tea culture at competitive prices. Whether for personal enjoyment or as gifts, the company serves a diverse clientele, from casual tea drinkers to dedicated aficionados.
Consumers consistently praise the English Tea Store for its excellent selection of teas and food items, highlighting the ease of ordering and quick shipping. Many reviewers express satisfaction with the quality of products, noting favorites like the scone mixes and loose leaf teas. The website is described as easy to navigate, contributing to a positive shopping experience. However, some customers report issues with order fulfillment, mentioning delays in delivery and stock availability. A few reviews indicate that items arrived damaged, though the store's customer service appears responsive in resolving such issues. Overall, the English Tea Store is well-regarded for its product quality and service, despite occasional hiccups in order processing. The majority sentiment remains highly positive.
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