Easy and fast and good product
it all went easy and fast and I love the tea candle holder and use it to keep my cut warm!

Last reviewed over a year ago
it all went easy and fast and I love the tea candle holder and use it to keep my cut warm!
My order was never delivered
item in stock that i wanted
You always carry my favorite tea (Sowmee), the packaging is sensible, the service is brisk, the delivery fast and easy - what's not to love?
My friend is impossible to buy for - she loved the English tea assortment and the presentation box is beautiful!
You always carry my favorite tea (Sowmee), the packaging is sensible, the service is brisk, the delivery fast and easy - what's not to love?
Ii received exactly what I ordered and it arrived at a reasonable time.
I already submitted a video review.
Delivery was good, nothing damaged
Good experience. Would have been better if rain check was available- they were out of several flavors I wanted and removed one from my order. Discounts was not applied to a specific brand and customer service never told me why.
Deliveries are on time, packaged nicely and I love the ability to try out new teas with the one oz sized selection.
I ordered cranberry orange scone mix and never received it.
Good tea pot
Interesting and great variety of teas. Quick delivery. Thank you!
Whatever i ordered from English Tea Store is just awesome and of best quality, loved the service!
The teas were very good and had such great flavor
Found cite online and ordered via phone. My order came in timely manner and products were fresh and delicious, Made my "High Tea Party" a big success,
Price was good and delivery was fast
Delicious tea. Fast delivery
All the products I have ordered through the English Tea Store have been excellent. My latest order was delivered to the incorrect address and Customer Service quickly had another package sent to me. I am very grateful! Thank you, English Tea Store!
Based on analysis of 30 reviews rated 1-2 stars for English Tea Store
“One of the ceramic items had a chip and hairline crack that clearly happened during shipping due to inadequate packaging”
“No care in product or customer service”
“They said my tea was delivered but I never received it”
“Poor quality and worse service My order arrived with damaged items due to sloppy packaging”
“Poor quality and worse service My order arrived with damaged items due to sloppy packaging”
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English Tea Store is an online retailer specializing in British teas, teapots, and a variety of traditional British foods. Customers can explore a wide selection of products, including loose-leaf teas, tea bags, and gift baskets, all aimed at providing an authentic British tea experience. The company is committed to delivering quality products with fast shipping options, catering primarily to tea enthusiasts and anyone interested in British culinary traditions. With a focus on customer satisfaction, English Tea Store offers secure payment methods and U.S.-based customer support. The platform regularly features promotions and sales, making it accessible for a broad audience looking to enjoy British tea culture at competitive prices. Whether for personal enjoyment or as gifts, the company serves a diverse clientele, from casual tea drinkers to dedicated aficionados.
Over a year ago
Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.
Over a year ago
Order correct, prompt delivery and the bread mixes are yummy & super easy!
Consumers consistently praise the English Tea Store for its excellent selection of teas and food items, highlighting the ease of ordering and quick shipping. Many reviewers express satisfaction with the quality of products, noting favorites like the scone mixes and loose leaf teas. The website is described as easy to navigate, contributing to a positive shopping experience. However, some customers report issues with order fulfillment, mentioning delays in delivery and stock availability. A few reviews indicate that items arrived damaged, though the store's customer service appears responsive in resolving such issues. Overall, the English Tea Store is well-regarded for its product quality and service, despite occasional hiccups in order processing. The majority sentiment remains highly positive.
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