Enact Conveyancing Reviews

Having gone through the conveyancing process several times in the past, the Enact portal was straightforward and easy use, both in terms of being given information and having to provide information. Made a headache of a process pretty painless!

I recently used Enact Conveyancing for my remortgage and was very impressed. The process was smooth, and the team was professional and responsive. They kept me informed throughout, making the experience stress-free. Highly recommend

Enact recently helped complete our remortgage. The process was managed well and their website portal was easy to navigate, follow progress, access/download documents as well as raise questions/queries. They were also easy to contact via phone when needed. Overall, a good experience.

Very straight forward to use online,the progress graph easy to understand and any problems or forms not filled correctly easily rectified

Remortgaging with Natwest, Enact was part of the deal. Its been 10 weeks and Enact claim they still haven't received my case from Natwest. I have phoned Natwest on 3 occasions, they claim to have sent the case twice. I have phoned Enact 3 occasions, on every occasion they claim not to have received the case and that I should phone Natwest again. I have nowhere to turn paying high interest on my current mortgage.

No updates, no response to questions on chat, no call back (requested daily for over a week), phone number straight to voicemail. I am not sure what I am paying £1000 for as it appears advice about conveyancing isn't available and no progress in 2 months. Unable or unwilling to provide a break down of work completed to date. Quick to add charges eg £100+VAT to complete within the same week as exchange. Suggest available until 8pm but no conveyancing staff available after 5pm. Respond to feedback advising escalated to senior manager but no note on file when I tried to call this evening.

Enact was prompt and responded to my queries in a timely manner. There were a few teething issues but they quickly resolved them. I was kept updated as the process went along and this meant i did not have to chase them.

Unprofessional, uncommunicative, and an infuriating experience. I would not recommend to anyone seeking a stress-free process. They have shown no urgency with my case which began in April this year, and it is simply a remortgage! Sheer incompetence.

Excellent service, very quick responses, professional and easy to complete.

Very easy and quick

Brilliant Service. Jennie and Belinda kept us informed during the whole process and their portal and system is very easy to use

Company provided excellent service and answered my queries rapidly over the phone. The portal is a little bit clunky in that it flags you have “new” things to do when it is only reading a new bit of correspondence. Also in our remortgage the offer rate reduced 3 times in response to cuts in the interest rate but once we had the lowest rate we completed in less than a week. Overall I would definitely use them again as they are helpful and efficient and for me happily answer the phone and you speak to real people.

Enact were brilliant keeping me informed along the way with my remortgage and got it done so quickly that it was done one day after my fixed rate came to an end, which helped us not having to go on our mortgage provider SVR. Thanks again all and special mention for Shannon.

Great experience good communication and generally always available to support through the app or via a call

They have been very quick to some back to me answers and the process was very smooth and efficient