Service excellence
Updated eta regularly. Fully considered the current circumstance and cleaned work areas afterwards. Carried out the service professionally and went through findings and emailed report . Would not hesitate in recommending Craig.

Over a year ago
Fantastic! Craig was brilliant and I 100% recommend him. Fitted a new boiler and replacement flue. Clean, quick and a pleasure to deal with.
Over a year ago
Craig from Embassy Gas has always provided an excellent service. Work provided was our annual boiler service and fitting of a new kitchen mixer tap. Very professional and helpful with good advice. I w... See more
Over a year ago
We always find Craig a great guy to deal with, friendly and efficient and always explains things without unnecessary techno-jargon. Highly recommended.
Updated eta regularly. Fully considered the current circumstance and cleaned work areas afterwards. Carried out the service professionally and went through findings and emailed report . Would not hesitate in recommending Craig.
Excellent communication. Arrived during time slot . Very knowledgable and professional. Would definitely recommend.
Engineer was very cooperative about fixing the time of the service (he came to us first) and he was efficient in carrying out the work
Excellent service, engineer arrived bang on time, Was extremely polite, carried out the work efficiently & quickly whilst carefully observing the social distancing rules owing to COVID
excellent service - best yet. Thanks
Craig serviced our boiler. Had a text advising he would arrive in 15 minutes, and he did, He was extremely efficient, friendly and professional. Excellent service.
Excellent, prompt and friendly service! We have used Craig for many different types of plumbing and have always found the work he has done to be of very good quality.
All very good, very prompt arrival and advance messages to advise ETA. very efficient, thanks
Craig was really helpful - good advice on getting the secondary hot water pump working again. Boiler service completed efficiently.
Great service, very accommodating. 5 stars
Very good. Great experience. Very happy.
The engineer was punctual, polite, friendly and efficient.
Very good service from start to finish
Nice guy, curtious and professional. Asked if I would like the engineer to wear a mask in the house, everything explained and boiler serviced quickly and efficiently.
Arrived on time, carried out the boiler check efficiently and left everything clean and tidy.
Great service
Very efficient online booking experience, excellent job carried out by Craig, explained everything very clearly and very knowledgeable on all types of boilers , left the site clean and tidy .
Very punctual. Very efficient and polite. Excellent. Couldn't fault
Very good service. Prompt arrival, work explained and report emailed to me. Would definitely recommend Embassy.
Helpful. Friendly. On time. Knowledgeable.
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Embassy Gas is a professional service provider specializing in boiler repairs, servicing, and installation throughout Alton, Hampshire, and the surrounding areas. The company caters to residential and commercial customers, offering tailored solutions in the gas, electrical, and central heating sectors. Embassy Gas is committed to delivering high-quality services, ensuring that its team of registered Gas Safe engineers addresses a range of issues, from routine maintenance to emergency breakdowns. In addition to standard boiler services, Embassy Gas provides affordable boiler cover plans designed to meet various budgets, enhancing customer peace of mind. Their online quote tool allows users to obtain quotes quickly, while the option to book jobs and request callbacks ensures convenience for clients. With a strong focus on customer satisfaction, Embassy Gas maintains a positive reputation, reflected in their excellent ratings on independent review platforms.
Embassy Gas receives overwhelmingly positive feedback from customers, with many praising the excellent service provided by their engineers, particularly Craig and Karl. Reviewers highlight the professionalism, efficiency, and friendliness of the staff, noting that they are quick to respond to inquiries and provide clear explanations without technical jargon. Customers appreciate the promptness of appointments, often receiving same-day service for urgent issues like heating failures. The quality of work, especially during boiler installations and annual services, is consistently described as first-class. While there is one negative review, it does not significantly detract from the overall sentiment. Overall, Embassy Gas is highly recommended for their reliable and professional service.
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