Embassy Gas Reviews

Excellent service and professional.

l found Craig Huggins Very helpful, and very good at his job. l was very pleased with the way he handled every thing. Well done to him. Thank you Embassy gas

Very professional , explained all the precautions required due to to Covid. Made us feel secure whilst they carried out the servicing tasks

I found Craig very thorough and efficient

Arrived on time, polite and efficient.

Prompt and helpful - thank you.

Craig was very personable and communicative, he talked me through what he was doing and why throughout each step of the service. It was also great to hear how his company look after and service their clients. As soon as he arrived he checked what PPE I would like him to wear and was very prepared for the appointment. I will always request SSE direct any boiler related issues directly to him in the future.

Excellent service. Good explanations of what was required to get underfloor heating working, loo flushing and taps tightened and work carried out exactly as described.

Communication regarding visit and arrival was first class. Craig the engineer was courteous, informative, tidy and overall very professional. Superb

Not a good experience. Could have taken more care during emptying the water tank. Flooding of the bathroom would have been avoided. We were left with no heating upstairs. This has been now sorted efficiently by a different company.

Very good and clear communication before the engineer arrived. Took time and gave explanations in layman's terms.

Lovely kind and efficient man. Got the job done quickly and left no mess

Polite and efficient.......and punctual. Really great to be able to report in these days of Covid restrictions. Thank you.

Really impressed with Embassy Gas, from getting email updates of the appointment and expected arrival time, to excellent service and attention to detail, all done in professional and friendly manner. By far the best service in my experience.

Our engineer Craig was great, very friendly and thorough. The only criticism was that the phone line you give went to answer phone. If it isn't manned at 0830hrs don't give it out.

Excellent service provided, from initial contact to completion of the boiler service. Very professional.

Excellent service - Craig - very helpful and informative

Had a boiler replaced recently using Embassy Gas. Craig was great and explained everything so thoroughly. Work was done on time and no mess left when finished. Thoroughly recommend as a company.

Thoroughly professional and friendly service. He checked I was happy with his Covid-19 measures before he came in (gloves, mask etc.) which I was. He put in the correct brackets and missing screws which my previous British Gas contractors had missed. He also lubricated the fan which is now quieter than when I moved here thirteen years ago! He clearly new his job. Very impressed.