Courteous and professional - boiler service
Courteous and professional. Many thanks Craig.

Over a year ago
Fantastic! Craig was brilliant and I 100% recommend him. Fitted a new boiler and replacement flue. Clean, quick and a pleasure to deal with.
Over a year ago
Craig from Embassy Gas has always provided an excellent service. Work provided was our annual boiler service and fitting of a new kitchen mixer tap. Very professional and helpful with good advice. I w... See more
Over a year ago
We always find Craig a great guy to deal with, friendly and efficient and always explains things without unnecessary techno-jargon. Highly recommended.
Courteous and professional. Many thanks Craig.
Excellent service arrived on time and appeared to service a lot more key points than had occurred in previous years. It certainly appeared 'good value for money'. Cannot fault the engineer’s personality and work ethic. Very Well Done.
Engineer was polite, well presented, arrived in the given time slot and was suitably masked etc. performed the boiler service efficiently
The engineer who called was polite,and took care about covering the work tops before carrying out any work,it was left nice and tidy when he finished and gave a good explanation on the condition of the boiler.Thank you. Regards.Ralph Smith.
Great service provided. Kept Up to date of engineers location etc. Would definitely use them again
The whole process from booking a service to the service visit was easy and professionally done. Craig arrived on time, was polite and even told us our old boiler was good for a few more years at least. Very impressed.
First class service
Excellent booking process, follow up reminders, engineer's notification of arrival on the day and boiler service itself. Engineer extremely polite, professional and informative. Well done!
Craig was punctual and carried out the job efficiently. He explained everything well.
We had our first annual boiler service with Embassy this week and were very impressed with both the visit and the explanations we received - all in all, very different from our experience with our previous provider and much appreciated!
Very pleasant engineer with good knowledge about the company
Excellent service. Engineer was courteous and professional, arrived within the designated time and provided information throughout.
i was kept informed of the time the engineer would arrive and he was bang on time. He explained exactly what he was going to do and how long it would take. He completed the job efficiently and cleared up after the work thoroughly. An excellent job completed by a very pleasant and efficient technician. Thank you.
An excellent service booking system. Engineer was very efficient and extremely pleasant. COVID precautions were carried out to the letter. Very satisfied.
Very friendly and efficient.
Arrived on time left on time no mess, no problems.
Great service
Professional engagement, good communication, efficient service. Would recommend.
We had our boiler serviced by Craig Huggins and he was excellent. Very professional and nice mannered guy, answered every question and gave advice going forward with our boiler. No sales pitch just good honest information. Credit to his company.
Great guy & service, friendly advice, easy process and professional. Nice to have reassurance that all is functioning well. Nice early appointment allowed the rest of the day off to be enjoyed.
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Embassy Gas is a professional service provider specializing in boiler repairs, servicing, and installation throughout Alton, Hampshire, and the surrounding areas. The company caters to residential and commercial customers, offering tailored solutions in the gas, electrical, and central heating sectors. Embassy Gas is committed to delivering high-quality services, ensuring that its team of registered Gas Safe engineers addresses a range of issues, from routine maintenance to emergency breakdowns. In addition to standard boiler services, Embassy Gas provides affordable boiler cover plans designed to meet various budgets, enhancing customer peace of mind. Their online quote tool allows users to obtain quotes quickly, while the option to book jobs and request callbacks ensures convenience for clients. With a strong focus on customer satisfaction, Embassy Gas maintains a positive reputation, reflected in their excellent ratings on independent review platforms.
Embassy Gas receives overwhelmingly positive feedback from customers, with many praising the excellent service provided by their engineers, particularly Craig and Karl. Reviewers highlight the professionalism, efficiency, and friendliness of the staff, noting that they are quick to respond to inquiries and provide clear explanations without technical jargon. Customers appreciate the promptness of appointments, often receiving same-day service for urgent issues like heating failures. The quality of work, especially during boiler installations and annual services, is consistently described as first-class. While there is one negative review, it does not significantly detract from the overall sentiment. Overall, Embassy Gas is highly recommended for their reliable and professional service.
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