Over a year ago
Took a while to come. Not the 3-9 days they said but once contacted they did chase it up. My uncle is happy with it.
Over a year ago
I ordered a electric bike but they delivered wrong order and Theirs service is very bad and I am totally disappointed above this online company
Over a year ago
Product that I bought was legit, fast delivery and good service.
Fast delivery, well packaged and I love the bike, very quick and goes uphill with ease at some stage I'll upgrade to an engwe engine pro but for now I'm very happy with the hitway bk2
Price was very good. Package arrived by DHL. Bike put together fine and rides beautifully so far. Colour not quite the same as photo. Would be better if website had a telephone contact to speak to customer service rather than email.
Based on analysis of 4 reviews rated 1-2 stars for Electric Maxx
“I ordered a electric bike but they delivered wrong order and Theirs service is very bad and I am totally disappointed...”
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Electric Maxx is a UK-based retailer specializing in electric mobility solutions, including a wide range of electric bikes, scooters, hoverboards, and their respective accessories. The company offers products suited for various needs, from road-legal bikes and dual battery e-bikes to children's electric scooters and hoverboards. Customers can find a variety of options from established brands, as well as spare parts and accessories to enhance their electric ride experience. Targeting environmentally conscious consumers and urban commuters, Electric Maxx provides an extensive selection of electric mobility products designed for convenience and sustainability. The company's offerings also include safety equipment, repair parts, and bundle deals, catering to both first-time buyers and experienced riders looking to upgrade or maintain their electric devices. Through its user-friendly website, Electric Maxx aims to make electric mobility accessible to a broader audience.
Electric Maxx generally receives positive feedback, with many customers praising the quality of their electric bikes and the overall service. Reviewers highlight the fast delivery and good communication throughout the purchasing process, noting that the bikes arrive in excellent condition. However, there are notable complaints regarding order fulfillment, as some customers report receiving the wrong bike or experiencing significant delays in delivery. For instance, one reviewer mentions waiting over two weeks for their order, which was supposed to arrive within seven days. Despite these issues, many consumers express satisfaction with the products themselves and appreciate the company's problem-solving efforts when issues arise. Overall, Electric Maxx is viewed favorably, though there are areas for improvement in order accuracy and timeliness.
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