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HomeElectric-Collars.com Reviews
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Electric-Collars.com Reviews

3.859531772575251 out of 5 stars
3.859531772575251 out of 5 stars
3.9
|Great|299 reviews

TrustScore

3.9
3.859531772575251 out of 5 stars
Great
5 out of 5 stars
192
4 out of 5 stars
21
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
71
299 reviews in total

Review summary

Electric-Collars.com receives a mix of reviews, with a notable 71% of customers expressing positive experiences, particularly praising the fast delivery and reliable service. Many reviewers highlight the quick shipping and effective communication, often noting that their orders arrive sooner than expected. However, there are significant complaints regarding product issues, with several customers reporting that they received defective collars or unsuitable adapters. Some express frustration over delayed shipments, with a few stating their packages were not shipped for days after ordering. While many appreciate the quality of the products once received, the inconsistency in product functionality and shipping reliability detracts from the overall experience.

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Based on reviews, created with AI

See what reviewers are saying

Serge
SergeFeatured

6 months ago

5 out of 5 stars

Fast and reliable.

Fast and reliable.

Elroy
ElroyFeatured

6 months ago

3 out of 5 stars

The device came with a USB cable rather…,

The device came with a USB cable rather than with a power supply for the required 9 V. Even though this complies with the details „hidden“ in the smallprint, this is not suitable for an Outside applic... See more

customer
customerFeatured

6 months ago

1 out of 5 stars

Package not even shipped after almost a week

I placed my order 6 days ago, and the package has still not been handed over to the courier (GLS). Since July 3rd, the tracking just says: “Parcel data entered into GLS IT system”, but there’s been no... See more

Kateryna Kornysheva
Kateryna KornyshevaFeatured

7 months ago

5 out of 5 stars

Absolutely love this pet vacuum!

Everything about it exceeded my expectations — the quality is outstanding, and my cats definitely approve! The service was excellent, and delivery was even faster than I expected. Highly recommend!

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René Mangurten
René Mangurten
1 reviews
almost 4 years ago
5 out of 5 stars

Quick delivering and everything in…

Quick delivering and everything in perfect order.

Helpful?
Peter J Jurchescu
Peter J Jurchescu
1 reviews
almost 4 years ago
5 out of 5 stars

Thanks

Thanks, Petkit self cleaning is working so good.

Helpful?
John
John
1 reviews
almost 4 years ago
5 out of 5 stars

God og hurtig service

God og hurtig service

Helpful?
Carmine Pesce
Carmine Pesce
1 reviews
almost 4 years ago
1 out of 5 stars

Vendono ciò che non hanno... They sell what they don't have

Dopo aver acquistato un prodotto da loro, mi è arrivata una mail che mi diceva che l'articolo non era più disponibile e mi hanno chiesto se volessi rimborso oppure aspettare 2 mesi che l'articolo richiesto tornasse in stock. E' ormai una settimana che gli scrivo tutti i giorni, ma non ho più ricevuto notizie. Completamente spariti. Consiglio vivamente di rivolgersi a venditori più affidabili e non fare come me. a couple of days after the payment, I received an email telling me that the item was no longer available and they asked me if I would like a refund or wait 2 months when the item to be back in stock. I write my answer every day for a week now, but I have not received any reply. Completely gone. I highly recommend that you go to more srious sellers and don't do like me.

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

perfetti e veloci nella spedizione

perfetti e veloci nella spedizione servizio clienti ottimo

Helpful?
Dimitris
Dimitris
1 reviews
about 4 years ago
5 out of 5 stars

The best purchase i have done!Sure i'll…

The best purchase i have done!Sure i'll buy again from this site.

Helpful?
Vicky Gereis
Vicky Gereis
1 reviews
about 4 years ago
1 out of 5 stars

Horrible service, a total scam

I was searching for an electric collar for my small dog who barks excessively. I accidentally bumped onto this site and I thought that the quality would be better than other collars made in China. Also they had a collar specifically for small dogs. The collar shipped very fast and received a few days later. The collar looked quite well made and small enough to fit a small dog. However, there were no instructions in English, so I emailed the company asking for English instructions, but I never got an answer. After watching a video on Youtube in Czech, I figured out how to set it up (which is really confusing because there are no buttons and you have to set it up using a magnet) and finally got it to work. However it kept getting loose on the dog’s neck and didn’t make contact and it didn’t work, so I had to readjust it a few times to be somewhat effective. When my dog started barking, the delivery of shocks was very inconsistent- it would deliver a shock after 5 or 10 barks. This not only confused the dog, but it also made her scared and anxious, as the shocks were delivered randomly. I decided to return it as the company offered a 30 day money back guarantee. I returned the collar and The company emailed me to say that they would only refund 80% of the price because the unit was a bit scratched. I agreed to that so that I could at least get some of my money back. Instead, they’ve sent me another email with some kind of “credit note” in Czech. I guess they meant that I could use it to buy something else from the store. There wasn’t even an explanation of how I could use that credit note. I emailed them again three times asking them to refund my money and that I didn’t need to buy anything else from the store. I never got an answer. I guess you could buy an electric collar from them only if you want to confuse and torture your dog or if you have some money that you need to throw away. So only one star for them.

Helpful?

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Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Kostas
Kostas
1 reviews
about 4 years ago
5 out of 5 stars

*******

Special Thenks

Helpful?
Joana Félix
Joana Félix
1 reviews
about 4 years ago
4 out of 5 stars

It took longer than 7 days to arrive

It took longer than 7 days to arrive, but otherwise no complains

Helpful?
Anders Krone'
Anders Krone'
1 reviews
about 4 years ago
5 out of 5 stars

För dyr frakt

Allting var mycket tillfredställande förutom fraktkostnaden (utgjorde nästan 30% av totala kostnaden)

Helpful?
Siim
Siim
1 reviews
about 4 years ago
5 out of 5 stars

Fast shipping. :)

Very fast shipping! :)

Helpful?
Andrea
Andrea
1 reviews
about 4 years ago
5 out of 5 stars

Five stars!!

Five stars!!! Very fast, product as described and good quality!!! Top!

Helpful?
M. PEDEUTOUR bernard
M. PEDEUTOUR bernard
1 reviews
about 4 years ago
5 out of 5 stars

Perfect!

Very good seller

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

Marina

Società molto seria ed efficiente. Non li ho contattati telefonicamente, ma hanno sempre risposto con sollecitudine via mail, in italiano.. Non è così scontato! Ho dovuto cancellare un ordine e mi è stato restituito l'importo che avevo pagato. Li consiglio! Marina Marocutti

Helpful?
KONSTANTINA TSOUKALA
KONSTANTINA TSOUKALA
1 reviews
about 4 years ago
5 out of 5 stars

Excellent

Super fast. Great products!

Helpful?
Louis
Louis
1 reviews
about 4 years ago
5 out of 5 stars

Je suis très content satisfait

Je suis très content satisfait

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

ultra-fast delivery to south europe

ultra-fast delivery to south europe, well packed, great item!

Helpful?
Falala
Falala
1 reviews
about 4 years ago
1 out of 5 stars

Good product, bad service

I live in Finland and the PuraX self cleaning cat toilet isn’t available here. The delivery took 1 week which is great but on hindsight, I should have bought from Amazon De. It was cheaper and a much more reliable and secure transaction for an 800EUR purchase. They mentioned a Black Friday promotion on Petkit product on the website but then when I emailed, they said they had no discount for it. Overall, the product is as amazing as what I researched. But for the service- you’re better off relying on Amazon.

Helpful?
G.L
G.L
1 reviews
about 4 years ago
1 out of 5 stars

Package no conform

Package no conform

Helpful?
Klaus Ferdinando Mar Zacharias
Klaus Ferdinando Mar Zacharias
1 reviews
about 4 years ago
1 out of 5 stars

dårlig salginformation

dårlig salginformation, mottage penge uden levering af bestillte ware, usikker leveringstermin

Helpful?
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About Electric-Collars.com

Electric-Collars.com is a specialized retailer focusing on the niche market of electronic training collars for dogs. Established with over nine years of experience in the pet supplies industry, the company has positioned itself as a leader in offering a vast range of electronic collars designed for dog training and behavior management. Electric-Collars.com manufactures and sells its own brand, Reedog, alongside other favorite brands such as Aetertek, Dogtrace, Garmin, PetKit, PetSafe®, and SportDOG®, ensuring a wide selection to meet the diverse needs of pet owners. The company caters to customers looking for quality, affordability, and efficiency in training solutions for their pets. With services that include expert consultation, collar rental, and a comprehensive service program, Electric-Collars.com aims to support pet owners through every step of their training journey. Additionally, the website offers free shipping on orders over 200 USD worldwide, making it accessible to a global customer base. Beyond electronic collars, the company also provides a variety of pet supplies including beds, kennels, bags, toys, bowls, fountains, and dispensers, positioning Electric-Collars.com as a go-to online store for pet owners seeking reliable and effective training tools and accessories.

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