9 months ago
Requested and was approved refund. RMA 1697953 has been with Ebuyer for over 3 weeks, no follow up, return emails or calls, number rings busy and they’ve changed their portal so my previous order deta... See more
9 months ago
Wide range of products on web site, value for money prices and prompt dispatch.
4.99 for standard delivery? Free delivery on certain items apparently no longer a thing? Yeh, good luck with that... Been using Ebuyer for a decade, not anymore.
Excellent service l, very quick delivery and great price
Ordered a new computer from eBuyer only to find out they entered administration, they stopped responding setup a new website under a different company. They will not give me a refund or give me my product, I am very fortunate I paid with PayPal so I have raised a dispute. I am sorry they went under but honour open orders were money was taken for products!
Ordered on the 2/8 and still have not received my product(13/8).
Unable to access my account to install purchased Office digital license. My account is no longer registered there at all.
Unable to access purchased office product key to install product.
Did not arrive
I would advise you to consider using an alternative delivery system-avoid PARCELFORCE -I have been waiting for a parcel to arrive from your company for over a week and nobody has told me where exactly my parcel is I have emailed spent hours on the telephone and still have no product that I have paid for !!!
I would strongly suggest you do not place an order and if you already have contact your payment providers Ebuyer entered adminstration this morning
I wrote a review yesterday stating I reckoned the company in trouble. No phones or emails bounced. Today no website. An article dated 6th August 2025 states company being wound up by landlord. BEWARE. COMPANY HAS ALLEGEDLY CLOSED DOWN. Do not rely on me. Look up Ebuyer closed . BE VERY CAREFUL
Sadly ebuyer no longer trading. You will be missed, 20+ years of buying components.
Good product
I ordered two items, and the first was sent out and delivered the next day as promised. However, the two hard dives did not arrive at the same time. The first item, a NAS, was not usable without them, and when I ordered it, a next-day delivery was promised. The phone line is not working and only gives you a recorded message before cutting you off. I received an email stating that they would be delayed by at least 48 hours, but only after the delivery deadline. You cannot cancel the order online and you have to email them. The full amount was taken for all the items, even though one item was delivered, and I have to request a refund. Not sure I will use them again
Order not received. I didn't even know they were shutting down
Made an order August 2025, payment taken, company now folded. Yet another example of legalised theft from scum.
I would not recommend eBuyer to anyone looking for an easy transaction. I bought a laptop power supply for a Dell machine, and paid for overnight delviery. They didn't dispatch the item, or inform me they couldn't deliver it. I called and asked for an update, and was told it was not in their hands but a third party warehouse dispatch centre. It's now been over a week, and having requested a refund as they could send the item, I've been told that they can't currently offer a refund, as the order hasn't been cancelled with their supplier. Have now escalated this with PayPal as customer service at eBuyer is less than impressive.
Been 2 weeks still have not posted my item or anything just pay the £5-£10 more off Amazon
Not very impressed with this laptop I have been locked out on several occasions whilst in us dealing with programmes and unable to return I am told there are faults within the operating system.Would like a refund on payment please
I am still waiting for the delivery
Process easy and reliable, 4 stars
Based on analysis of 37 reviews rated 1-2 stars for Ebuyer (UK) Limited
“My 15 year old son used his birthday money to pay for a computer monitor on 1st August 2025 also paying additional fe...”
“My 15 year old son used his birthday money to pay for a computer monitor on 1st August 2025 also paying additional fe...”
“Requested and was approved refund”
“Disgusting way to treat a young customer”
“RMA 1697953 has been with Ebuyer for over 3 weeks, no follow up, return emails or calls, number rings busy and they’v...”
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Ebuyer (UK) Limited is an online retailer specializing in electronics and technology products. The company offers a wide range of items including computer hardware, software, gaming devices, and various consumer electronics. With a focus on providing quality products at competitive prices, Ebuyer caters primarily to individual consumers, businesses, and educational institutions looking for reliable tech solutions. Through its user-friendly website, www.ebuyer.com, the company enables customers to browse and purchase a diverse selection of electronic goods. Ebuyer also emphasizes customer service, offering support and guidance to help shoppers make informed purchasing decisions. By maintaining a comprehensive inventory and fostering a straightforward online shopping experience, Ebuyer serves as a go-to destination for those in need of electronics and technology products in the UK market.
Ebuyer (UK) Limited receives mixed feedback from its customers, reflecting a significant divide in experiences. On the positive side, many reviewers appreciate the wide range of products available, competitive pricing, and generally good delivery services. Some customers highlight their satisfaction with the ease of the purchasing process and prompt dispatch of items. However, a substantial number of complaints center around issues with order fulfillment, including delayed deliveries and unresponsive customer service. Several consumers express frustration over refunds not being processed and items not being delivered, with some feeling abandoned after years of loyalty. The recent changes in company management seem to have negatively impacted service quality, leading to a decline in customer trust.
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