D1 Store

Ordered the product on Sunday and it’s already being ship on Monday amazing customer service

Last minute purchase before a holiday, online chat confirmed product would arrive prior to our departure, ordered online and it arrived a day early. Very happy with the service and product.

Super easy and friendly

Website was easy to navigate. Parcel arrived as described. All items in new condition. Communication was 10/10, I used their chat box and it was super easy and fast. Delivery time frames were super quick! Would use this site again & happy to recommend to others👌

fantastic product

It's been 3 days since I received my ex demo DJI Action 5 camera (my choice for the ex demo). There was a glitch in registering my camera due to the ex demo, but my email to customer service was answered quickly with a solution, and follow up emails were also responded to promptly. So in 3 days, problem solved, brilliant service. Very reassuring to deal with a company that responds to customers. Thanks

Purchased mavic 4 pro & all good. Then purchased goggles 3 after searching for mavic 4 compatible glasses. On arrival & activation, found that they were incompatible so returned in perfect order except opened unit bag. Was informed by D1 Store in Brunswick VIC that a refund would be processed with a 20% restock charge. This amounts to $173.80 to put an item backup for sale. Seems like gouging to me & unreasonable. Share if you agree.

Loving the OSMO 7 Mobile, but the best part is the App that integrates with product and has very handy "how to use" classes

great communication with online staff. Postage was quick also and packed well.

they had stock which was nice

it was easy to purchase and all the setup was done before being shipped out, love the camera, defiantly a great purchase

Competitively priced and orders filled promptly and delivered promptly

Communication was good.

Item i purchased was meant to be ex display. Arrived with a button missing and worn. Cables for the controller were covered in crap.

The helpl was great that I hot there very friendly and so helpful

Awesome sales guy had great knowledge of all the drones and helped me confirm the drone I was looking to buy. Plus I got a great deal.

The pricing was good but the delivery was very very slow

Purchased online, received a few days later.

Your staff were super Helpful I was able to get help from someone on the phone not AI generated text message Your products were all well packed and the quality and tech available on the products is second to none Thank you

I recently purchased from the DJI Store online and wanted to share my experience, especially with the help I received from Arzhee. From my very first enquiry about the Care Refresh package and whether it was available if I bought my product elsewhere, Arzhee was incredibly responsive and patient. They provided clear, detailed information that made the whole process feel effortless. What really stood out was how they guided me from just considering the standard Osmo Pocket 3 to opting for the Content Creator Combo, ensuring I understood the benefits and options available. On top of that, Arzhee kindly offered a discount on the bundle I ordered, which was a lovely surprise and much appreciated. But honestly, it was their service and communication that made all the difference. The speed and clarity of their replies were some of the best I’ve ever experienced with any online retailer. It genuinely felt like they cared about helping me make the right decision, rather than just making a sale. Overall, my experience with DJI Store and especially with Arzhee was outstanding. I felt supported and valued as a customer throughout the process. Highly recommend!