99% approval is a joke
99% approval. I must be the 1% then because online it said $495 down $393 a month. Once there after the test drive they wanted $5,000 down. Yes Five THOUSAND DOLLARS!! On a $11,000 car. Yeah get real. 99%

11 months ago
Had a great experience with Manny and Sierra at the Eastpointe, Michigan location
11 months ago
Marcus did a great job explaining the buying process. Everything was quick and easy, out the door with a new car within 2 hours.
11 months ago
The car sells woman was very great had me very confident in everything i wanted. They were very nice and gave me everything I wanted with my car search. It did not take long to finalize the car sell.
99% approval. I must be the 1% then because online it said $495 down $393 a month. Once there after the test drive they wanted $5,000 down. Yes Five THOUSAND DOLLARS!! On a $11,000 car. Yeah get real. 99%
Had a great experience, Jonathan and Nicholas were amazing!
I had a really great experience. Danica was very patient and informative and made the process less stressful. She was empathetic of my situation and exceeded my expectations of the car that I originally came in to buy!
Great place, and took care of me. Made the whole process easy. Will be a repeat customer.
The sale rep Brian hunsberher. Very nice and friendly
I was a little nervous, but the experience was the best ever buying my car. Lynette walked me through the process, made the choice easy and before I knew it, I was a new car owner. They don't push you. They listen. I am very grateful and I would highly recommend Drive Time OKC off I 240. They have a great plan for each customers needs.
I am beyond angry!! We bought a 2018 Suburu Impreza in Oct 2024. Everything was great until the 1st oil change. Went to Valvoline, they said they could change it because the oil pan bolt was stripped, meaning whoever changed the oil prior(DriveTime) completely ruined it. After having to such out the old oil from the top 2x and multiple people trying to figure out a way to remove the oil pan plug, now on 3rd oil change, we finally couldn't take it anymore. I went in today, found out there's a process, can't just trade in. Process includes calling customer relations, who told me it's a personal out of pocket expense even though the car was sold to me with a patent defect that they clearly new about!! Never ever buying DriveTime again!
Everything was great at first. The vehicle they sold us worked for a good week before the check engine light came on. We took it to Firestone under the warranty. Firestone couldn't get the light off and suggested we take it to a certified Hyundai dealership. As of today's date (4/14/25) the car has been in the shop 4 times. We got the vehicle in January. I should mention that the dealership stated that someone tried cover up some engine issues prior to us getting the vehicle. Obviously, that was drive time. We missed the 30 day return because the vehicle was in the shop. We got the vehicle back a few days later and then the very same night the check engine light came back on. We asked about exchanging the vehicle but we couldn't because the 30 day exchange was up. We explained that the vehicle was in the shop but they wouldn't help us. It has been like that since. Do not buy from Drive time. They will sell you a lemon. It's not worth the time and heart ache. This was the north Location off 45
Had so much help from everyone had a good experience
Thank you for helping me when I was in a bad place vehicle wise. Truly nothing like your typical car dealership!! :)
Was fast and easy prosess
I had a great experience purchasing my car from DriveTime they were good about listening to what I wanted didn’t pressure me in any way and that appreciated I recommend drivetime to anyone looking for a good vehicle with a good price
Experience was great one can't wait to send more people to get cars from drive time.
The buying experience is smooth, but they selling lemons. Then you get the warranty and everything that breaks down isn’t even covered under the warranty!!! Go anywhere but here, I would try car mart and I know they definitely have lemons before going back to drive time.
Excellent experience all the way around. From the test drive to the final paperwork submitted the associate's went out of there way to stay late to help us. I would definitely recommend.
My experience at drive time was great. I purchased a car in 2017 paid it off. This is my second time purchasing a car from them. Colby and the Carlos was very nice and made sure I got what I wanted again. I highly recommend.
From the time I arrived until I drove away with my purchase Christopher and the whole process was a great experience
Wouldn’t even give it a star. We told the company our situation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then but we can't get it legal now! Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other people and places called We told them our situation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then? Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other places have said he can come off the title. I highly don't recommend this place!!!
Rod was very professional and knowledgeable. A great salesman and I will recommend him.
It was off to a slow start because I did not fully understand the process, so I became frustrated. When it was explained to me a little more clearly, then I got it. Then frustration kicked in again when my purchase had a glitch. I had to do some running around, which I felt was not my responsibility, but I did it because I wanted the vehicle. Lo and behold, after all of that, I decided to switch the vehicle out. Antonio remained professional, whereas I continued to show my frustration. I did not pick out the next vehicle; I left it in the hands of Antonio, and he did a fantastic job. I left there smiling and bragged all the way to my place of employment to all my friends and family. Thank you Drive time for making sure I was a satisfied customer and having an exceptional and knowledgeable employee.
Based on analysis of 160 reviews rated 1-2 stars for DriveTime Car Sales
“I wouldn’t recommend this place to anyone I have been so frustrated because now I’m stuck with a car payment on a lem...”
“I called them to find out where I could go to use the other 30day warranty”
“They told me to return the car but they don’t understand what cost them more than $1160 if I return the car because t...”
“We bought a car Saturday the 12th”
“The price that I received online was far greater than the price I was given at the dealer”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
DriveTime Car Sales is a leading automotive retailer specializing in the sale of used vehicles. The company operates through a network of dealerships across the United States, catering to a diverse customer base seeking reliable transportation options. DriveTime focuses on providing financing solutions to individuals with varying credit histories, making vehicle ownership accessible to a broader audience. In addition to its extensive inventory of pre-owned cars, DriveTime offers a unique online platform where customers can browse vehicles, apply for financing, and schedule test drives. The company's commitment to customer service is reflected in its transparent buying process and comprehensive vehicle inspection protocols. By prioritizing affordability and convenience, DriveTime serves those in the market for quality used cars while facilitating a streamlined purchasing experience.
DriveTime Car Sales receives a mix of reviews, with many customers praising their overall experience and the helpfulness of the staff. Reviewers frequently highlight the quick and efficient car-buying process, with several noting they were able to finalize their purchases in under two hours. Positive interactions with salespeople, such as Manny and Marcus, contribute to a comfortable atmosphere that makes customers feel at ease. However, there are significant complaints regarding pricing discrepancies, with some customers feeling misled about the final costs compared to initial online quotes. Additionally, issues with vehicle quality, such as exterior and mechanical problems shortly after purchase, are common among negative reviews.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.