DriveTime Car Sales Reviews

Cassie was great she made our process go fast and smooth. We came from Ohio to look at a certain car and we left with the keys in hand for an even better deal than we thought! Great experience. Oh did you guys know she juggles! She’s awesome!! 10/10 recommend Cassie!!!

Just thankful for the services and support from the staff on Wyoming in Albuquerque…

I would highly recommend Conyers Drive Time Car Sales for your next car purchase. This is my third car purchase from Drive Time. Shar was my salesperson for my third purchase and she was very patient and helpful. If you are looking for a person that will give you excellent customer service experience, please go see Shar in Conyers, Georgia. I say this, because I am not the easiest customer to please when it comes to spending my hard earned money. It took me about 2 weeks to make a purchase. Shar smiled through the whole process.I must have asked her 50 questions, and if she did not know the answer, she would say “We will find the answer together”. The whole sales team and managers made me feel so welcomed and pleased to spend my hard earned money at Drive Time again. Thanks for a very great car buying experience.

I absolutely hate car shopping, but from the very first moment I entered the dealership, Jordan, Aric, and Kalani (gen mgr.) made the experience as pleasant and as uncomplicated as possible. If you are in the market for a used vehicle, I recommend checking out the Macon location as you are shopping around for a good deal.

I absolutely hate the experience of being bombarded by their application and it makes it impossible to navigate their website I’m not even interested in buying because of the predatory nonstop pop ups to fill out their application.

This was a great car buying experience. Found what I wanted online, called the dealership and was able to the paperwork started and financing approved, went in the next day, and was there for over an hour and drove away in what I wanted. I worked with Jordan through the whole process, he was a great help.

Excellent customer service. My salesman was amazing

Tmyah Brown is the best she made my car buying experience magical.

Was able to help me even though I had a very bad financial situation they were great

My experience with DriveTime was awesome All the staff was amazing The process was so easy and fast. If you looking for a reasonable car and the car of your dreams I recommend that you go to them. You definitely won’t be disappointed.

Was sold an 2013 infinity g35 and not even within 24 hours of having it water leaked in from the rain and the service engine light came on. Took the car back for a full refund on my for my down payment which will take up to a week for me to get it back. My car was wrecked a week before and was deemed a total loss they knew I needed another vehicle. I’ll never go to another drive time location. 4/5/2025

I had a awesome experience, felt welcomed soon as I walked through the door, they wanted to hear what I was in the market for and how they could help me leave in a vehicle, Cobi,Carlos, and Brad thanks for the experience in helping me purchase my vehicle.

I was very impressed with Marcus Jones on his knowledge and expertise in the field of car buying. He was very courteous in his manner and taught me a little knowledge of the business, I would recommend him to all my associates in buying a new car. He went beyond the word "excellent". Thanks again Marcus Jones.

The salesman was great.

Again, putting a zero is not an option so I had to put a one if you are wanting to make the biggest mistake of your life, you go right to Drive time, Knoxville and buy that car and buy that warranty. You’ll learn the hard way the warranty doesn’t cover anything Drive time doesn’t care about anyone. I asked the woman from corporate how she slept at night. She said she sleeps real well. My car needs $11,000 worth of work. I’ve never even put 5000 miles on it. it’s a Infiniti has 65,000 miles. It has 70,000 now it shouldn’t need all this stuff. It was also in a wreck that I wasn’t notified about so no I’m not happy and I am reaching back out and they’re not trying to do anything to correct the problem I want the card bought back as they should do that and stop taking people for their money if you give Drive time anything they are gonna give you and fulfill you with all your dreams that you dream of but those dreams are nothing. Their word is nothing. They don’t care about you. They don’t care about the car actually if you want to know where they refurbished it at they told me I have to get an attorney to get that information. Well that’s common sense. They don’t want you to know where they refurbished it at because I didn’t want you to know it was a wreck in the buyback guarantee that’s a joke. They would buy back through Experian because it was on the dealership to disclose all that information you think they disclosed it now they shit my hand and said thank you Miss Willson if you need anything be in touch I’ve been in touch with them every month since April of last year. What have I gotten? I’ve gotten a car I cannot drive. I’ve been in a rental and I’ve lost so much money so if drivetime has any conscience go buy the car back if they care about anything they’ll buy the car back. The car cannot be driven. They should buy the car back and reimburse me for all my rent on Lance partways what what do I call? Drive time? I call drive time. Dry nothing dry nothing you drive. Nothing you drive. Nothing they don’t fix it the warranty. Don’t fix it. It’s it’s a waste. It’s a waste of time and it is sad that that’s who they are when I get back in town. I’m going to the Better Business Bureau and they are helping me come up with a comp complaint to put together to send to the secretary of state consumer complaint and then they advocate for you to help you with this drive time that’s not really real so they’ll have a consumer complaint with a mediator involved. Hopefully that’ll get them to buy the car back, but I’m gonna blow up every review on the yelp on Google on everyone I can send you pictures and videos. It’s an infinity. It should be lasting. It sounds like a diesel truck knockingbut they won’t help do anything and I have a $3500 warranty that doesn’t mean anything at 70,000 miles a car should need axles on front and back rear inferential front differential driveshaft and all that the hood don’t line up the windows don’t line up and the doors don’t lineup when I wash it. It gets wet so where is the car car can’t be driven it’s a safety concern. Have a special needs son that I have to Uber to get to him. He has a seizure. I’m really in trouble but Drive time gives you nothing but pure lies

ED,Devon and Lisa were awesome the salt lake location has an awesome team. Just wish they had a wider selection but if you need a ride this is the place to be. ED was my guy. Look for him.

Mr. Steven was so nice and generous to me. He explains everything so I can understand everything when purchasing my vehicle. Thanks to him on 04/03/2025 I drove off the lot in a 2023 Nissan Altima and loving every minute of it. I would recommend Drive Time to anybody who's looking for a great vehicle.

DO NOT BUY FROM HERE! I WAS AT THE PELHM LOCATION AND BOUGHT MY CAR CASH AND IN LESS THAN 48 hours THE TRANMISSION LIGHT CAME ON ANS I HAD TO PULL OFF OF THE FREEWAY BEACUSE I WAS SCARED FOR MY LIFE! nun of the insurance that they sold me works

They started lying and bullshitting me as soon as I set down. 3 hrs later ,after being approved online, and told to bring forms of identification in that I had the car.......he came over and said man 1700$ a week is not enough for this piece of shit charger plain jane lol. Keep in mind I drove my Denali to the dealership . Single and I bring home 1700 a week, showed my stubs only to be let down. Don't go here.