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HomeDoctor Alexa Reviews
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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Robert Peña
Robert Peña
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Super simple to follow and get why I…

Super simple to follow and get why I needed quickly.

Helpful?
Patricia Anderson
Patricia Anderson
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Above & Beyond Experience!!!

Above & Beyond Experience!!! I was worried initially about putting in sensitive information & if prices would be REAL prices.... I filled out a few forms, sent them in, & got an RX sent over within an hour or so. My pharmacy received the Prescription RIGHT AWAY & because I'm already registered with my pharmacy they TEXT ME my RX info & I'm off to pick it up! I even emailed the Dr. To see if I could change the TYPE of RX because they offer several different options & they replied within the hour & I have the option of a 1 day treatment or the 5 & different price options since I'll be paying out of pocket. Thank you SO SO MUCH. I DIDN'T WANT TO GO TO a doctor for something I already knew what was happening & it saved TIME & $. paid $38

Helpful?
SR
SR
1 reviews•New Reviewer
about 5 years ago
2 out of 5 stars

Hoping it Gets Better

I got all the way to the prompt to advance to payment, but that's as far as the site lets me get every time. I'm a little annoyed, but based on the other reviews, it could just be a temporary glitch. I hope it's fixed when I try again.

Helpful?
LD
LD
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Hands-off approach

So far, I’ve used Dr. Alexa in Texas and California to treat gonorrhea and ED. It’s easy and affordable and takes the stress out of those not-so-pleasant doctor’s appts. My prescription is ready within an hour or two of making the request, without having to speak to someone directly about my “issues.”

Helpful?
Amy Farren
Amy Farren
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Accommodating and affordable

Accommodating, affordable, and easy to use

Helpful?
Terri Blate
Terri Blate
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Its crazy because awhile back if you…

Its crazy because awhile back if you was dealing with dental problems. You would have to call and set up up an appointment. Just to wait months just to be seen to get treatment for your mouth. Its like being torture because you have no choice but to be patient. Because I'm pretty sure everyone know how it could feel to have a bad toothache. This is by far the best website to to go to ever. And the customer representative are very helpful. I had been experienced a bad toothache for the past two days. Signed up online and they help me within a hour. I was able to go pick up my medication. Thank God and they are reasonable too.

Helpful?
GhOst
GhOst
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Works 100% im 23 years old from atlanta…

Works 100% im 23 years old from atlanta was very skeptical but was too embarrassed to go to doctor to treat my gonorrhea. Literally payed my consultation fee within thenext day i picked up my prescription and now im sti free!!! Thank you so much! Anyone who is skeptical just do it you wont be disappointed frfr lol.

Helpful?

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Devona
Devona
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Fast and effective

Fast and effective

Helpful?
kim kaminski
kim kaminski
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Fast and efficient really helped me out…

Fast and efficient really helped me out when needed!!!!!

Helpful?
Janel Johnson
Janel Johnson
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Fast

Fast, efficient

Helpful?
Chris
Chris
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Excellent Service

Very easy to navigate, excellent options, quick response and turn around time

Helpful?
Niko
Niko
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Extremely Satisfied...

Extremely Satisfied... I have used Dr. Alexa on more than one occasion and I am pleased with with every encounter. Their service is very fast and convenient. I will definitely use again!

Helpful?
JodiK
JodiK
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Doctor Alexa was phenomenal

Doctor Alexa was phenomenal! Found them online, filled out the questionnaire and received a call from the Dr. within a couple of minutes. Thoroughly discussed my issue and had the prescription I needed sent to my pharmacy as soon as we were off the phone. I absolutely recommend Doctor Alexa.

Helpful?
Jasmine
Jasmine
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Im very pleased on how fast i really…

Im very pleased on how fast i really got my prescription The best

Helpful?
Ron
Ron
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Was skeptical it seemed sketchy at…

Was skeptical it seemed sketchy at first, but i took a risk. I paid the fee and my prescription was waiting for me. I saved so much time by not going to the doctor and i will use this for now on! I used walgreens pharmacy btw

Helpful?
ibm
ibm
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Needed a Rx refill..

Needed a Rx refill... the prescription had expired... Usual clinic was on a Covid limited basis & the wait time was 2 weeks. DR A had a through Q & A application & super fast response & doctor consult... i had the Meds & relief within hours... will definitely use again..

Helpful?
Edita Nazaryan
Edita Nazaryan
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

I had the worst tooth pain due to an…

I had the worst tooth pain due to an abscess. Doctor Alexa is so easy to use. First you complete a consultation and then someone reaches out to you. Super easy my antibiotics were sent to my requested pharmacy and I picked them up same day. Everyone is super nice and responsive. Thank you for saving me Dr. Alexa!

Helpful?
Rx
Rx
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Very Fast and Efficient

Very Fast and Efficient. Cost was slightly more than my regular co-pay and I didn’t have to leave my house. Couldn’t have been easier!

Helpful?
simsbert clercent
simsbert clercent
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Process was easy and smooth

Process was easy and smooth. Will Definitely use her again.

Helpful?
Patricia Clark
Patricia Clark
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Help in distress

Dr.Alexa was very informative, and I will definitely see her again. Great job. Thanks for all your do...

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

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