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HomeDoctor Alexa Reviews
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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Twila Adair
Twila Adair
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Amazing personality

Amazing personality. Totally professional. Did what she was here to do

Helpful?
Victoria Adams
Victoria Adams
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

She was great.

She was great.

Helpful?
Debra
Debra
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Fast and easy!!

Fast and easy!! I recommend highly!!

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Fast

Fast, easy and inexpensive! Definitely recommend!

Helpful?
Caliboy Caster
Caliboy Caster
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Definitely had a great experience here

Definitely had a great experience here. Super easy to use and amazing customer service. Would recommend to everyone.

Helpful?
Vanessa
Vanessa
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

This was the easiest and fastest I’ve…

This was the easiest and fastest I’ve ever experienced! Very helpful and would definitely recommend!

Helpful?
Shannan
Shannan
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Awesome experience

Awesome experience! Easy affordable, and super fast! Highly recommend

Helpful?

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C. Humphrey
C. Humphrey
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Infection gone thanks to Dr Alexa!

I had tooth pain that I could feel had become seriously infected. Covid has made it difficult and risky to see a dentist, who was going to tell me what I already knew then try selling me on a bunch of procedures. And appointments tend to be days or weeks out, and with the pain I was experiencing I didn’t have that kind of time. I submitted a request for an antibiotic and prescription oral rinse and within hours I received confirmation the prescription was ready to be picked up. And the cost of the service was at least half what it would have been otherwise. And it did the trick, infection gone! This is my first time using Doctor Alexa and it was an easy, comfortable experience. I will definitely use them in the future.

Helpful?
Theresa Cole
Theresa Cole
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Awesome Coverage

Dr. Alexa is a life saver. It was so easy to write what was wrong. Not having Insurnace is hard enough, but Dr Alexa's prices are great and the time it takes to explain what is wrong and get the correct diagnosis is awesome. Thank you Dr. Alexa

Helpful?
Steph
Steph
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Quick & Easy

I had a toothache and due to Covid, getting to the dentist in a timely manner is harder due to limited availability. I submitted a consultation request and within one hour, I had a response and care plan laid out. Within two hours, I had the antibiotics in hand. This is my second time using Doctor Alexa and both times have been a fantastic experience. I will continue to use them in the future.

Helpful?
SHERRI
SHERRI
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Incredible service.

I am very thankful for this service. I was able to take care of an issue discreetly without having to deal with in-person appointments, etc. I will use this service again if I ever have a need for it, and recommend it highly.

Helpful?
M. Phillips
M. Phillips
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

This is a great service

This is a great service, especially during these times of overwhelmed emergency rooms. I had a reaction to an antibiotic and notified the doctor and he responded right away, giving me a different medication to try. I am grateful for the attentive care that I received. The whole process was simple, I took a uti test purchased at walgreens and provided the results in my submission.

Helpful?
peggy pearcy
peggy pearcy
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

The Doctor was very prompt in returning…

The Doctor was very prompt in returning my calls, but she was very difficult to understand.

Helpful?
Jakayla Washington
Jakayla Washington
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Prompt service

Prompt service. Will definitely use them again!

Helpful?
Olivia
Olivia
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Great and quick

Great and quick! Had a nasty sinus infection and they got prescriptions sent ASAP for me! I will definitely use them again if needed.

Helpful?
Cyx Carter
Cyx Carter
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Awesome

Awesome. Discreet. Fast.

Helpful?
Suzanne Baruday
Suzanne Baruday
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Best experience ever

Best experience ever! Had a good ole Bladder infection. Could not get into my primary cares office. They responded right away got medication Called to my pharmacy in less than a hour. Very Happy customer.

Helpful?
C B
C B
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

AWESOME COMPANY

Honestly, i am Picky! I am a RN w.out dental insurance & I'm busy & i KNOW the Medical industry. With that being said, this company is FANTASTIC!!!!!! I have a dental infection & don't have the time etc to go find a new dentist pay for exams blah$blah$ JUST to be told i need antibiotics at a Very costly price! This company charged me ONLY $38 & sent my Prescriptions Straight to MY pharmacy....Meds Already ready & only $35. WHOLE experience Including Doctor's consultation & prescription was ONLY $75!!!!!! AWESOME COMPANY WILL ABSOLUTELY USE AGAIN & RECOMMEND!!!

Helpful?
Candi
Candi
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Very easy to use

Very easy to use, and they respond to your calls and emails.

Helpful?
nessa c
nessa c
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

It was easy to use

It was easy to use. And I got my Rx in a timely manner very impressed!!!

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

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