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HomeDoctor Alexa Reviews
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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Cindy
Cindy
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Quick

Quick, easy, and efficient. Great for a problem that can be addressed in without an in person visit.

Helpful?
Michelle Lanay
Michelle Lanay
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Easy, fast convenient

Was very easy fast convenient and very economical for people in my position! Peace Love and Blessings! Have a Beautifully Blessed Year!

Helpful?
Terence Lee (kirrpmusic.com)
Terence Lee (kirrpmusic.com)
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Fast and convenient

Fast and convenient

Helpful?
RQ
RQ
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Doctor Alexa

Doctor Alexa.com is amazing! Definitely beats long lines and plenty of people crowded in the office. I highly recommend using this app. I love it!!!

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Quick treatment on a weekend

I had a tooth that became infected on a weekend and couldn't find a dentist open in my area. Through Dr. Alexa I was able to get antibiotics within a couple of hours and by the time I was able to see a dentist the infection was improved enough to work on the tooth. I will definitely use them again.

Helpful?
Shawneka Freeman
Shawneka Freeman
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

This is great for working people

This is great for working people, super helpful, fast and convenient.

Helpful?
Keon Brown
Keon Brown
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Doctor Alexa is awesome

Doctor Alexa is awesome! Very convenient, easy diagnosis, great customer service and fast prescription. I was very happy with the services Dr. Alexa assisted me with.

Helpful?

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Rhonda Cassidy
Rhonda Cassidy
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

What a wonderful service when you are…

What a wonderful service when you are aware of your issue and can't get to a Doctor or have to pay money for a consult for same medical issue.. I sent Dr Alexa my symptoms and what my normal antibiotics were and they had the script into my pharmacy in less than 30 minutes.

Helpful?
Shi
Shi
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Service was fast and convenient because…

Service was fast and convenient because you get to avoid a doctor's office during covid.

Helpful?
Sherry Brady
Sherry Brady
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

This service saved me time in treating…

This service saved me time in treating my sinus infection. It would have taken me days to get an appointment to see my doctor but in the same amount of time, I had a consultation, picked up my prescription, got rid of my symptoms and spent no more than the regular co-pay at my doctor’s office! It’s hard to beat the ease, speed and convenience offered with Dr. Alexa.

Helpful?
Denise Alexander
Denise Alexander
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Because of Covid-19 I was having a hard…

Because of Covid-19 I was having a hard time getting an appointment. Thank God for this website. I will use this again if needed!

Helpful?
Jay cast
Jay cast
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

This site was really helpful

This site was really helpful. I knew what I had and what I needed to fix my health problem and Dr. Alexa helped with my prescription. It was fast, painless and Dr. Alexa kept in touch with me via email to make sure everything was going well.

Helpful?
N “Peaceever” Robins
N “Peaceever” Robins
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

The service was quick effective and…

The service was quick effective and hassle free

Helpful?
julie conner
julie conner
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Very helpful!

Very helpful!

Helpful?
Robert Mayfield
Robert Mayfield
1 reviews•New Reviewer
about 5 years ago
4 out of 5 stars

Great service

Great service, very thorough, very Professional!!! Thanks,

Helpful?
Lee Bozz
Lee Bozz
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Awsome very prompt got my B P…

Awsome very prompt got my B P prescription in in 3 hours called in local pharmacy!

Helpful?
Elizabeth
Elizabeth
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Definitely recommend

Definitely recommend! Very fast and reliable, Great communication with Dr. Alexa Saved a lot of money. I will continue to use them as my doctor for the future. :)

Helpful?
Constance Davis
Constance Davis
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Fast & Easy, Will definitely use again

Fast, easy service. I had a sinus infection. It was great not to have to jump over major hoops just to resolve a rather minor issue. Costs were a bare fraction of what I have paid for before in the past going in person to doctor or health clinic.

Helpful?
Melissa
Melissa
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

I was wary at first to use an online…

I was wary at first to use an online doctor but that was quickly assuaged. Very easy to navigate, medication is sent to your pharmacy in a timely manner and very cost effective. Definitely recommend.

Helpful?
Leo
Leo
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

The service was fast and easy

The service was fast and easy. It’s a great alternative, especially in the middle of a pandemic

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

Company information

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