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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Renee
Renee
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Very easy and simple

Very easy and simple. Most definitely would recommend to anyone.

Helpful?
Amy Tarantino
Amy Tarantino
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Quick and easy

Quick and easy! Shared my symptoms and within 2 hours had a prescription waiting at my local pharmacy. Would highly recommend to friends and family!

Helpful?
Liyah Catherine
Liyah Catherine
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

I was able to get everything I needed…

I was able to get everything I needed done no problems. I have been on a wait list for mental health meds for months I came across this for 50$ I was able to get on my meds and within 45 min my script was called into the pharmacy I will forever use this service it’s amazing

Helpful?
InnovativePictures
InnovativePictures
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Nice and quick service

Nice and quick service, same day prescriptions.

Helpful?
Christal Cross
Christal Cross
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about this site. Desperate and no insurance I was almost out of antidepressants and they were SO fast and prompt and wrote me a prescription for it. I will forever use them!!!!

Helpful?
Jordan
Jordan
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Great experience

Great experience! Prescription was at the pharmacy within an hour!

Helpful?
PJ
PJ
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Quick service

Quick service. I would definitely recommend this site to someone!

Helpful?

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Angel Stephenson
Angel Stephenson
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

When I couldn’t get in to my reg doc...

Due to Covid I was unable to see my doctor right away so I found this service online and they were able to respond pretty quick and got my issue taken cafe of right away. Thank you again!

Helpful?
Anna Hamilton
Anna Hamilton
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

This helped me get the meds I needed…

This helped me get the meds I needed for my infected tooth quickly for an amazing price! I thought I was going to have to suffer in severe pain all weekend, but with dr Alexa I had my prescription in less than an hour. I highly recommend this.

Helpful?
Edward Wilson
Edward Wilson
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Very simple process

Very simple process. Will definitely use again.

Helpful?
Richard Byers
Richard Byers
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Great Experience

The quality of service was outstanding and it was a simple process to utilize. Response back from the online medical personnel was surprising quick. No issues at all, I'll definitely will use again.

Helpful?
Ron
Ron
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Got the antibiotics I needed for an …

Got the antibiotics I needed for an infected tooth

Helpful?
LegendaryStroMusic
LegendaryStroMusic
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Awesome doctors

Awesome doctors

Helpful?
Lindsay Anne Cutting
Lindsay Anne Cutting
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Reasonably priced

Reasonably priced, quick response time and prescription was sent promptly! I highly recommend this app / doctor

Helpful?
Tom
Tom
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Very quick and easy to use

Very quick and easy to use. To the point and the timely prescription corrected the problem. Thanks!

Helpful?
Pamela Saleh
Pamela Saleh
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Wish I could personally thank him

The doctor who helped me was very kind, and compassionate and easy to talk to. I was called back just ten minutes after putting in my request and my prescription was waiting for me at the pharmacy. I will definitely be using again in the future. Thank you for taking care of me -Pamela Saleh

Helpful?
Ashton Alexis-Leigh Moore
Ashton Alexis-Leigh Moore
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

This is the best service

This is the best service, so quick, easy and they have great customer service. I’ve used it twice now, thank you!

Helpful?
devina davis
devina davis
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Very quick service this is my third…

Very quick service this is my third time using this website

Helpful?
Martha Khaleel
Martha Khaleel
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Convenience and Ease

I had heard about this service but to be honest I didn’t think nor did I imagine how easy and CONVENIENT it would be!! Most definitely would use again and I have already recommended Dr.Alexa to my own daughters! Will always have Dr.Alexa in mind.

Helpful?
Betina Galloway
Betina Galloway
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

This has got to b the best idea yet I…

This has got to b the best idea yet I hope they stick around and nobody can unis it for everyone else by misuse seemed risky but everything went smoothly and. Safely I am extra grateful for dr Alexa keep up the good work am glad they put extra precaution on the confirming identity by asking for I'd at pharmacy so nobody can use stolen documents n their name thanked alexa

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

Company information

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