Divan Medical

4.551637279596977 out of 5 stars
4.6
Excellent794 reviews

TrustScore

4.6
4.551637279596977 out of 5 stars
Excellent
5 out of 5 stars
674
4 out of 5 stars
29
3 out of 5 stars
11
2 out of 5 stars
15
1 out of 5 stars
65
794 reviews in total

Review summary

Divan Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Never got the approval letter

Paid $160 to Dr. Disabled / Divan Medical, got approved for a handicap placard the next day based on my medical records,...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I’m not getting what I paid for

I’m not getting what I paid for. I submitted all info and I was approved about 3 weeks ago, I’ve been ghosted

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great

Genuinely happy with the process.

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Extremely Frustrated

I initially applied for a disabled veterans placard and plates and expected a response within 48-72 hours as the website...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. I got exactly what I needed and in a short amount of time. Thank you!

Helpful?
Earl
Earl
1 reviews
over 1 year ago
5 out of 5 stars

The best service ever!

Absolutely fantastic service. Paperwork was easy to complete. The whole process was completed in just a few days. I’m already a repeat customer, and I’ll be back again.

Helpful?
customer
customer
1 reviews
over 1 year ago
4 out of 5 stars

Lack of communication

Lack of communication, I had to call in after emails finally after another call talking about charge back I got a response that there was a video required which is optional but did it anyways. Otherwise everything went thru eventually but still 4 star is what I rate this service. Put in application but start calling after 5 days for sure!!

Helpful?
Curtis Perdue
Curtis Perdue
1 reviews
over 1 year ago
5 out of 5 stars

OUTSTANDING

OUTSTANDING! and a Very Constructive platform. Doctor / Patient review was excellent with respect to my overall health posture. Extremely effective Telehealth and Telemedicine program and interface. Review of my current documentation was smooth an flawless.

Helpful?
BALLARD
BALLARD
1 reviews
over 1 year ago
5 out of 5 stars

Excellent communication,they answered…

Excellent communication,they answered all my questions and the service was fast with a quick approvals. I will recommend them to everyone The whole process was easy

Helpful?
Stefanie
Stefanie
1 reviews
over 1 year ago
1 out of 5 stars

Lack of communication.

Lack of communication.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Good experience and very responsive

Good experience. The provider did ask for additional information which I appreciate because it speaks to the legitimacy of the service. They explained why my initial documentation was insufficient and were very responsive.

Helpful?
Dawn
Dawn
1 reviews
over 1 year ago
3 out of 5 stars

Good other than false pricing

They delivered what was promised. The fee stated $129 but when I checked out it was actually $159 plus tax. Otherwise happy.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great service

I was initially nervous about using this company. However, after speaking to the representative my fear was put to rest. I signed up on a Thursday evening and was contacted by the physician. After sending the requested documents I was approved. The entire process including mailing time was 4-5 days.

Helpful?
Still Waiting
Still Waiting
1 reviews
over 1 year ago
1 out of 5 stars

I still do not have my approved application

I still do not have my approved application. This process began 2/23. I had to call four times during the application process to get it moving along. Then, it was finally approved by a very pleasant doctor who was apologetic about the delay. However, your website clearly states that the “disabled parking application will be mailed… within 3-5 days after approval.” I was approved 3/9 per my phone conversation with the physician. My appointment with the DMV was made for 3/25, giving plenty of time. It is now 3/20, and still nothing. I’m asking that it be overnighted. I have reached out to Divan Medical AGAIN.

Helpful?
over 1 year ago
5 out of 5 stars

Prompt and efficient

Dr. Nakamura gave a very complete interview and medical review. Was very prompt completing the required forms.

Helpful?
over 1 year ago
5 out of 5 stars

Easy process

Easy process. Sent over medical records. Dr was very knowledgeable and responsive to my condition.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Fast and professional.

Fast and professional.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great Experience

Very happy with the results, the Medical staff did a thorough examination through video consultation and after approval it took less than 2 weeks to complete the process.

Helpful?
Khai
Khai
1 reviews
over 1 year ago
5 out of 5 stars

Trusted company

Trusted company! Professional. Quick service. This company is the best! Would highly recommend!

Helpful?
Felicia
Felicia
1 reviews
over 1 year ago
5 out of 5 stars

Very good service

Very good service. Thank you.

Helpful?
Brandon Wells
Brandon Wells
1 reviews
over 1 year ago
5 out of 5 stars

Simple, Professional

Dr. Takashi Nakamura was very professional and very helpful in the whole process. I’d recommend him to anyone looking to apply for a disabled license plate or placard!!

Helpful?
Sue Oliver
Sue Oliver
1 reviews
over 1 year ago
4 out of 5 stars

There were a few glitches completing the application process but we were able to get the placard. It just took about a week.

There were a f

Helpful?
kelly
kelly
1 reviews
over 1 year ago
4 out of 5 stars

mail system lost the first package

mail system lost the first package

Helpful?

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