Dino Decking is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Ordered sample pack and it was received very quickly. The samples were delivered in a well designed box with 6 samples and a brochure with prices. Will definitely order from Dino decking in September when I have the site cleared.
Great product which was delivered the following day, driver really helpful. Had to order additional cladding which I picked up myself, just typed in order number then waited outside, helpful chap took it to my vehicle and off I went.
Incorrect bullnose edging delivered
have had a delivery of composite decking boards delivered and it has become apparent now they are fitted that they are covered in scratches. I appreciate they are only scratch resistant but there are scratches everywhere and they are brand new. I contacted Dino decking support and they fobbed me off blaming the fitter. I would definitely not recommend this company. I am now worried how the decking with fair with time as their warranty is clearly worthless 😡
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The samples were professionally presented in the pack with added useful information.
Date of experience: September 6, 2024
US
Our samples arrived promptly and we liked the colour choices and quality. We then placed our order late on a Thursday afternoon. An emailed order confirmation followed shortly after and delivery the next day! Wigan to Suffolk, that's good service. The delivery guy was very helpful, polite and chatty and the decking is lovely. We would definitely order from these guys again. Thanks Dino Decking for a great service.
Date of experience: September 6, 2024
Very Happy with the sample pack that I received very quickly like promised. With definitely be using these guys for my up and coming projects I have on.
Date of experience: September 4, 2024
Great decking, good price, prompt delivery. What more could you ask!
Date of experience: September 4, 2024
Ordering was easy on the phone delivery plan all went to plane no complaints nothing else to say keep up the good work
Date of experience: September 3, 2024
Courteous and prompt quote from Laura H, followed by a quick delivery the day following August Bank Holiday. Top marks for a company giving excellent service Brian Watts ( Retired Building Contractor)
Date of experience: September 3, 2024
Our requested sample of decking material was provided quickly, and of a high quality. The company also followed up the sample with a request for the dimensions of the job so I could get a price quote. Very good service to date.
Date of experience: September 2, 2024
