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Review summary
Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally.
Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
After we moved into our property, we were faced with a few maintenance issues, but Petros has been extremely helpful in resolving these by liasing with the maintenance teams and organising any repairs, and has really been on our side through the whole experience. Thank you Petros!
Fantastic service! Always so responsive and friendly. They did some fantastic negotiation on my behalf. Head and shoulder above any other estate agents I’ve ever come across. Everyone was excellent but special thanks to Sami and Will, the practice manager, who worked tirelessly on my behalf and were always ready with great advice for a tricky transaction.
As a Landlord, a query on my account was swiftly and efficiently resolved by our property manager, Remi Daniels. She is helpful and courteous and it is a pleasure to have dealings with her.
Bailey helped us process the refund of our deposit. She was very prompt and coordinated necessary bits with the landlord very effectively and politely.
Donalina in the Teddington branch has provided a great service. She always provides a friendly, prompt response to my queries and keeps me regularly updated, which is really appreciated.
Monica at the West Hampstead branch has been exceptional at being on hand to help and going the extra mile to help us resolve issues and make our experience stress free. We always felt she was fighting our corner and taking care of our needs rather than being a faceless estate agent. Thanks!
I was really satisfied and pleased with the service which I received on April.the staff was very helpful. He tried to sorted out my issues as much as he could, he was very polite and responsible and expert. I would like to leave his name Mr Neil Plit .
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