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Review summary
Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally.
Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
I can't recommend this lettings agency enough. The whole prosess was smooth and stress free. A special thanks to Petros, who was incredibly responsive, professional and made sure everything was taken care of quickly.
Some of the agents are not great unfortunately, but what makes me want to give a 5 star review is the help that Edwin has provided to us. The flat was given to us with different issues and a week later than planned, but he managed to fix most of the problems before we moved in.
Ola Pinnick, Tony and Zahra are superstars and offer excellent service to their managed properties’ tenants. You can trust them to action things promptly and manage your rental lifecycle to give you total ease!
Irresponsible real estate agents. Put a place up for rent with a massive history of pests (rats, mice, cockroaches) without informing us, and takes forever to let the landlord know to pay for pest control. I wonder if the agents at Dexters can live with mice in their apartments themselves... because they surely don't take our problems seriously
I would like to express my sincere gratitude to Petros Giorganios for his exceptional assistance in organizing the property to a high standard. He provided us with all the necessary information and ensured that everything was handled efficiently. His professionalism and attention to detail were truly commendable. He is highly dedicated to his work and fully deserves this 5-star review.
I'm so glad that I chose Dexters to manage my property. Petros Georganios is a credit to Dexters, he is always professional, courteous and helpful. It's good to know that my property is in safe hands.
I’d like to thank Chelsea Odunlami at the Canary Wharf office. As a landlord, I appreciate her prompt responses to my queries and her efforts to resolve issues satisfactorily. Chelsea’s friendliness and politeness make her a great client service representative.
Angie at Dexters in North London has been a huge help to us getting some recent repairs sorted in our flat. I have rented in London for ten years and never had a property manager as attentive, communicative and kind as Angie! Much appreciated :)
Tenant at a property managed by Dexters. Recently got burgled and while everything took longer than it should have, the property manager Daragh was excellent at keeping me up to date and being transparent in his communication. It is refreshing to have a human pick up the phone when calling with a concern as opposed to AI chatbots and endless phone menus. Please keep that up.
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