Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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US
had a great experience working with Joanna Witter at Dexter Property Management. She is kind, professional, and always ready to help. Joanna is very organized and knows how to solve problems quickly. She makes sure everything is done the right way and on time.
Date of experience: April 8, 2025
US
I had the pleasure of working with Sherina Downes from Property Management West 1 regarding my property at 32 St Peters Grove. Sherina was absolutely brilliant—professional, friendly, and quick to resolve my boiler issue after her visit on 20 March. She made the whole process smooth and stress-free. Highly recommend her services—top-notch property management! Cheers
Date of experience: April 8, 2025
Malachi has been a pleasure to deal with, always polite and kind in his communications. He was respectful and friendly when inspecting the property, and followed up promptly with updates afterward.
Date of experience: April 8, 2025
My most memorable expierence as a client of Dexters has come as a result of my engagement with one of and maybe their best agent, Sherena, who at the time was working from the Ealing Office. During my interactions on the telephone, I came to realise the kind, warm and gentle person she is. She is always professional, Sherena is not just an estate agent, but an individual with compassion and understanding and very effective and highiy developed communication skills. Sherena listens. She listens and understands the difficulties and struggles of her clients. And her consideration does not stop there. Sherena gives support and advice. And the best part is, it works. This in itself, relieve stress and anxieties and as they say 'point you in the right direction'. To me, Sherena is an amazing woman with excellent work ethics and vision. She is a true professionall, not just an agent, but soʻmeone who loves her job and thrive on what she does. Her sincerity is unquestionable, professionally addressing the most difficult issues With undeniable patìence. DEXTERS you have a jewel. Look after her9
Date of experience: April 8, 2025
We started our tenancy with dexters Shepards bush around a year and a half ago where we experienced a good few issues with the flat on moving in including no water/leaks etc. we also had problems with the door to the building not locking behind itself allowing access to anyone on the street. This was handled rather slow and I was speaking to probably 3/4 different members of staff, waiting home taking time off work and losing income to have contractors not turn up and then turning up unannounced without knocking etc. Recently, we have spoken with Sherina who has done our property inspection and was very professional and friendly. She has helped with a couple of issues the flat has had recently extremely promptly and provided me with helpful updates and kept in contact throughout. Myself and my flatmate are grateful to have her as a point of contact for anything further and believe she is an asset to Dexters as it is rare to find such good customer service in a lot of estate agents in London.
Date of experience: April 8, 2025
US
I had the pleasure of working with Connor, and I can't recommend him enough. He was absolutely fantastic in helping ensure the issues in my flat were fixed. From start to finish, his communication was fantastic —he kept me updated regularly on the progress. Thank you
Date of experience: April 7, 2025
I couldn’t be happier with the service provided. My apartment was let within just two days of being marketed—and at the full asking price. Not only that, but the agent secured multiple offers, ensuring I had the best possible choice of tenant. Throughout the process, the agent was hardworking, proactive, and kept me well informed at every stage. Their professionalism and efficiency made the entire experience seamless. I’d highly recommend them to anyone looking for a reliable and results-driven estate agent.
Date of experience: April 7, 2025
