Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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Anna Harrison has been great in regards to liaising with our landlord and managing situations which have caused frustration however she has shown empathy throughout and a professional approach to reach a resolution. She has been a pleasure to work with .
Date of experience: April 14, 2025
A truely awful company. They manage the flat above ours in a block in Queens Park west london. The flat has been leaking for months, we paid £'000's to track the leak, shared the report and video with Dexters. Dexters refused to use the leak detection company as they were too expensive for the Landlord. They then engaged another plumber who could not source the leak. Months on and the issue is still unresolved and the 'director of property management' refuses to return a call.
Date of experience: April 13, 2025
US
Ted has been very helpful with trying to arrange help for my dishwasher. He made sure I have the right information and have quickly arranged alternative when the first option didn’t work. Response time is very quick, really appreciate it! Thank you.
Date of experience: April 12, 2025
US
Thank You I would like to say a heartfelt "Thank You" to the staff of Dexters, but especially to Sherina Downes in Property Management West 1. Sherina has constantly kept me informed and provided feed-back on her dealings with the Tenant on my behalf. I have recently been widowed and her words of condolences, kindness and sensitivity are memorable. Thank you again Cynthia Ramsay
Date of experience: April 11, 2025
Sherina Downes looked after all my flats. She did a good job always visiting flats and looking after the tenants. Mrs MN Ahmad
Date of experience: April 10, 2025
I have been a tenant in a property managed by Dexters for about 1 year now. The property is well-kept, and Dexters is quick to respond to requests for replacing outdated appliances and fixing wear-and-tear. Our main contact in Property Management is Joanne Witter, and she has been a joy to work with!
Date of experience: April 10, 2025
Pleasure to work with Nabil Subhani. Very proactive, professional and provides great customer service.
Date of experience: April 10, 2025
US
I had an amazing experience with George Blanchard the maintenance specialist where he has been extremely helpful.His customer service is top-notch and exceeded my expectations. I highly recommend him for his excellent service. I really appreciate the dedication, the prompt solution and the time he put into it.
Date of experience: April 9, 2025
US
Very professional staff, prompt responses, on the whole good experience and an excellent team
Date of experience: April 9, 2025
Bobby Nizzar from Dexters was so helpful. I needed some statements quickly and he sent them through within 10 minutes. Fantastic service!
Date of experience: April 9, 2025
