Fab and fast!
Fab, fast delivery, items as described and my kids are finally happy to brush their teeth with the flavourless toothpaste! I wish I’d ordered some years ago!!!

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Fab, fast delivery, items as described and my kids are finally happy to brush their teeth with the flavourless toothpaste! I wish I’d ordered some years ago!!!
Fast delivery of all ordered products, also in a recyclable padded envelope.
Goods arrived as per order and promptly. Competitive pricing. First but not last time customer. The only negative for me was the use of foam bits which are not recyclable in the packaging (obviously to protect the glass bottles of mouthwash).
Very easy to deal with, my only criticism is that I wanted one of each colour toothbrush but got duplicates. But will def order again
Order dealt with efficiently and delivered as promised in good conditio.
Everything arrived as ordered for my husband. Absolutely nothing to complain about!
Brilliant products. Quick and efficient service. Good customer communication
Product arrived in good condition and was as expected. Very pleased with the service.
I ordered an item online, small enough to go through my letterbox, and was told 2-5 working days for delivery. I finally received the item 11 days later (8 working days), with no delivery updates, and no answer to my email querying the lack of delivery. Dreadful service.
Fine. Arrived quickly.
Great prices, super quick delivery!
The items are reached on time and the packing was really great.
Good price quick delivery
Quality products, competitive pricing and fast delivery.
Well packaged and arrived quickly.
I was amazed at the speed of service! Thank you.
Really quick service
Fast, easy ordering, good price. Perfect.
ORDER ARRIVED PROMPTLY
Found this company to be very efficient and would use them again
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.