Speedy delivery
Speedy delivery, happy with purchase

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Speedy delivery, happy with purchase
Good service reasonable price.
This was my first time to buy a few items. The selection of items and to compare the prices was easy. Still waiting for delivery.... let see what happen to the last star???
Fast and efficient.
I was so pleased with the service I got from Dental Direct. The product sent was of excellent quality, and arrived promptly. I will definitely be ordering again. Many thanks.
Brilliant, efficient and on time! Thankyou!!
Great selection and prices. Delivered super quickly even with standard delivery.
Order came very quickly thank you
Competitive price and punctual delivery.
Quick, reliable service and good price. Thank you
Came very quickly. Good service.
Just what I ordered for the right price.
Easy ordering, prompt delivery
Speedy delivery. Excellent product. As advertised
I still haven’t received my order.
Goods arrived within 2 days. quick responce.
Received exactly what I had ordered soon after ordering, no problems.
Exactly right and On time
Service quick and accurate
I hadn't been able to find the 1.1mm interdental brushes anywhere locally but Dental Direct had them and send them it straight away. They arrived the next working day. They only problem I encountered was with the webpage. It advertised the little case to keep the interdental brushes in but I could not click on the image to order them too. I had to go out of the page and get into a separate page to order it.
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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