Very good service
Very good service Very pleased with my purchase and also pleased with prompt Delivery

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Very good service Very pleased with my purchase and also pleased with prompt Delivery
Excellent experience, quick delivery, will use again
Good speedy service
My order arrived within 24 hours. Thank you.
All good arrived on time. No opinion as to effectiveness as too early.
great service and good stuff
Excellent range with good description of use . Quick delivery ,and packaging good prices would have liked an offer for loyalty in the future ?
Excellent service, Easy to place an order, delivery prompt.
Quick delivery. Great value
Good quality products, reasonably price and fast delivery
Huge range of dental products at exceptionally competitive prices and swift deliveries. Highly recommended. James F. Northumberland.
Easy to order and prompt postal delivery.
Dental Direct had the required products, and the order processing worked well enough to deliver them in a timely manner.
Prompt delivery and best price thanks
Good range of products including the Tepo range of interdental brushes. An irritation with the website was that it didn’t allow me to view the minimum spend required for free postage.
My holistic dentist advises that I use a soft TEPE toothbrush and that I change this toothbrush every week, so I have bought a lot in bulk and also some unflavoured dental floss. Very happy with the overall professional experience with Dental Direct, products well packaged and arrived on time and nothing was missing. I do have a slight improvement that I hope they make however... there must have been a problem in the storage or transportation of these toothbrushes as they arrived with the bristles bent inwards or outwards in funny directions and I'm afraid that quite a few may not be usable because of this. If it were not for this problem I would give 5 stars so I sincerely hope they make this improvement for other customers. It's a small oversight on their part but it definitely matters! I would certainly buy from Dental Direct again and they are (in my opinion) a well trusted source of dental supplies for professional or personal use. :)
Easy to order, swift delivery and good prices
Order arrived with no issues.
They are advertising goods that they haven’t got in stock, which ended up being a pain.
Had everything I needed in one place and swift delivery.
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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