Easy to navigate
Easy to navigate web site . Prompt delivery

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Easy to navigate web site . Prompt delivery
Quick and efficient service from Dental Direct. I was able to purchase items not readily available on the high street.
Really easy to order and a discount from other shops, delivery was quick.
Excellent service
Easy to use website quick delivery
Prompt delivery, great product. Thank you!
Did as they said on the ‘tin’
Received order very quickly, well packed although disappointing that the inside filler was polystyrene chips and so not recyclable or compostable. I hope this will change in the near future. However pleased with my order, good range of products.
Prompt service
Great service & prices
Excellent! Fast Delivery! Good value. Great customer service! Highly Recommended. Thank you.
Discounts available and very prompt delivery again, thank you
Always great service. Good prices for specialist orthodontic dental care products - quick delivery too. First class.
Exceptional customer support from Laura. Prompt delivery. Thank you. Annette
It was quick and easy to obtain my goods
Shopping made easy. Not able to find this product in any local Boots store and cheaper👍
Easy online order process Delivery on schedule Products competitively priced
Super service
Good prices and discount given after first purchase.
Ordering, payment, delivery, ordered items as advertised - will use Dental Direct again - as long as they don't ask for another review!
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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