The ordering process was clear
The ordering process was clear, The product arrived on time. No problems.

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
The ordering process was clear, The product arrived on time. No problems.
Very fast service.
Delivered as advertised, fine.
Very easy ordering, arrived in good time. Would use them again, also cheaper than others supplying same product.
Best value on the dental care. No need to shop around everything you need for dental hygiene in one place at great prices and the more you buy the more you save.Delivered promptly.
I think your security measures are a total overkill, and are very off-putting. Having to register as a member to buy toothbrush heads is ridiculous.
Item exactly as advertised and ver prompt service
Very quick service
I was able to buy bulk packs of the interdental toothbrushes that I wanted. This brought the unit price down by about 20p each compared to other sites. The brushes were delivered quickly. I would definitely use Dental Direct again.
Not got my order yet. Yet askin for stars? Ask me again when you have delivered :)
Good price and very prompt delivery
Great service and value for money just packaging let it down. The box was crushed but the tube was intact
Quick delivery good product
Very good web site and speedy delivery
Good apart from price which will make your well designed and useful products, a good contributor to dental health, but will be beyond the means of many.
I found Dental Direct had the products I was looking for and all the sizes in the range. The order arrived in the expected time and it was well packed. I shall certainly order the Tandex Flexi brushes from Dental Direct again as my dental surgery no longer stock them.
Excellent service and very good competitive prices. Delivery was extremely quick.
TePe brushes are just the best. Dental Direct have good prices and prompt delivery. A good service overall.
My periodontist said I need these brushes and I sourced them here No idea whether they are good value or not but dentistry is already destroying the planet with hard plastic so individual plastic shields for each brush seem an extra load of unnecessary plastic too much
Can't fault their service and price.
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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