DD provide a Good Service.
I unfortunately ordered some products incorrectly and have returned them to Dental Direct and look forward to receiving the correct products.

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
I unfortunately ordered some products incorrectly and have returned them to Dental Direct and look forward to receiving the correct products.
Product arrived very quickly
Very prompt service.
1st class products and 1st class delivery thanks.
Very quick delivery every time
A full range of products that I wanted plus an idea for another product that suited me well, allat competitive prices. I could have bought the products separately marginally cheaper from other suppliers on Amazon and saved pence, but the website was easy to use and the products delivered promptly. I shall return to re-stock in due course.
Good service and good price
Everything is fine
My order came quickly with no hassle.
Usually excellent service but with this order I was unable to use my 10% voucher (when I spend £30.00) even though I had placed an order for £60.00. I got another voucher but will it work?
Arrived quickly
Easy to order, quick delivery.
Efficient ordering and delivery.
Excellent, as described and arrived on time.
good price, quick delivery
I found everything I needed quickly and received the items on time and well packaged. Would recommend.
Straightforward, easy transaction. Excellent quality toothbrushes.
Arrived quickly
Good value and arrived on time. First time I’ve used this site, happy to recommend and use again
Fantastic service the only reason I gave 4stars was because I in error put the order through twice. I contacted your customer service and the order was cancelled, but I had no response when I enquired about the refund back to my account. I will certainly purchase again from you. Thank you
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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