Good choice of products and good price…
Good choice of products and good price - found everything I needed in one place

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Good choice of products and good price - found everything I needed in one place
wrong products delivered; discount voucher not applied
My order was dealt with efficiently and speedily. No problems at all. Thank you!
The order was dealt with and delivered quickly at a very good price, thank you
The packaging was not very good and some of the tablets were crushed and so was the box.
Great service. Always buy from Dental Direct and they never disappoint.
Not much to say really Received my order in a timely fashion and at a good price
Everything went well ordering, updating and delivery all exactly as predicted. The product is very good and I have a lot to say about it, everything is good.
Good Sevice...
The only thing that took my attention was delivery time. Took over a week to receive productS
Received my purchase today, well packaged, in good condition. The best price as well so very satisfied.
Package arrived quickly
Delivery a bit slow
Still waiting for my order !!!!
Excellent service.
Excellent service, thank you.
Good service, made a mistake in my first order, phoned and had the order adjusted. No problem at all. Will use again
Excellent product, very quickly sent. Thank you very much indeed.
Products delivered timeously
Excellent service thanks !
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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