As ordered
As ordered. Quickly delivered.

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
As ordered. Quickly delivered.
Consistently excellent service! Fantastic price, always plenty of items in stock, well packaged and delivered promptly. Thank you Dental Direct!
Very good service
After waiting five days for delivery of my order phoned to find that some items not in stock but hadn't been informed of this by email. Operator v apologetic and arranged an alternative which was posted first class and arrived next day so all one.
Have never had an issue with dental direct so can only praise them
Speedy service.
First time using this company direct, rather than via a third party. Cheaper, even after delivery charge and efficient. Which is just what people want.
Dealt with and delivered very quickly thankyou
Fine no problems
Ordered, delivered, what more can you ask for
Very quick delivery.
Love this company, fuss free, reasonable prices, quick delivery, genuine products of excellent reputation and quality
Quick and efficient Easy to use
Efficient Service can’t get any better
Good Value and choice. Items well packed and arrived on time.
This product (Flosspicks) is not easily available so good that they stock it. Product was despatched promptly.
Quality product as advertised. Prompt delivery
Entirely satisfactory
Easy to order, quick deliver. Really happy with the Tooth Moose product and has already helped.
Very pleased with the choice of products but after paying an extra £4 for 1st class delivery, ordered Thursday, it didn’t arrive till Monday, so next time will go with the cheaper option of postage.
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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