Good price
Good price. Fast delivery. No problems

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Good price. Fast delivery. No problems
I had been scouring the shops for the small dental brushes without success, but I finally got them so easily from dental express, delivered straight to my door. Fabulous!
Fab service ..thanks
A first class service
Fast and on time delivery but sent it to wrong address did not look at order properly, having said that all other aspects of the order was spot on.
Excellent service. Will definitely use this company again.
Great service and good price arrived very promptly
Easy site to order from, fast delivery
Got the Wisdom Size 4, but won't order again, because they only last 2 cleanings then break. The packet advertises 'longer lasting', which only has me assume the earlier versions broke after the first use
Very quick service, and a phone call because I gave the wrong post code, thank you for great service.
Good products, good price and service.
Always prompt. Always good value. Always very good service
Excellent value and a quick delivery. Will use this company again.
Excellent service.. arrived on perfect time and perfectly packaged. I'm very happy with everything. Thank you Dental Direct..
Excellent service as usual
Easy transaction
Quick and easy, just what I wanted
Easy to follow website and time until received acceptable.
Quick and easy.
Reliable and prompt delivery as usual. Well done Dental Direct.
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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