Crystal Travel Reviews

The booking process was made very easy by Arbaz. Good service at a good price

I have spoke to 2 people now and on each occasion Calvin and Alfred have been very helpful. Great customer service. Thank you

Arbaz was extremely patient with me and helped me find the right flights for me and my family amazing service as always that’s why I always book with crystal travel

Very pleased with the help I got from Arbaz.. very professional and patient and helped to change my ticket without any issues. Thank you very much Arbaz keep up the good work

We’ll manage and assist

Thanks to Sandy for the emergency booking in Crystal Travel , I get a cheaper ticket right away. He is really good, he explained everything clearly without confusion. I can recommend this travel agency “Crystal Travel”!

I have always booked with Crystal Travel because of their wonderful customer service and always helping me to find the best deals. I want to say a big thank you to Sandy who helped me with my booking this time. He took his time to check different airports and compare the prices to help me find the best deal. He was very attentive and patient. I had a problem come up and had to amend my booking which he took upon himself straightaway to sort out. Thank you :)

I book many return flights to Australia each year. Like others have reported they are Scammers! They always advertise the best fare and then when you go to book at payment no seats are available! I Tried a few different options and they all come back the same. The key to their business is to then call and offer flights that are far more expensive! It seems this is an attempt by Crystal Travel to just get clicks and attempt to sell at higher fares. Don’t worry you can buy the tickets with a more reputable travel agent. I tried flight catchers and payment went through first time and it was the same price!! We need regulation and clarity from these companies it’s overdue.

Great customer service - they answered within a minute and then Freya helped me with my seat reservations very efficiently.

Harris Mcoy was extremely helpful and very thorough throughout the booking process.

My travel agent Alfred Shaw was great,He helped me all the way.Fantastic service…well done

I had a bit of issue with the ticket but talked to Carolina Diaz. She helped and made sure all is ok. She was polite and helpful. Would recommend this company.

I have never booked through a travel agent before...always have done it directly through the airlines. Carolina was very helpful and has been great in guiding me through the process.

very happy with the price and smooth transaction, highly recommend to everyone

I would recommend using this company. The travel agent Harris McCoy, who helped me immensely and went the extra mile with his patience, support and service. Dealing with travel companies can be a bit of a minefield and after a very bad experience with booking a flight through a different company, his invaluable information and advice has really helped towards restoring some of my faith in human nature.

Very Helpful Staff, especially thanks to Freya Donova for her quick service. I highly recommend Crystal Travel for your Holiday Bookings.

All the staff including Carolinea deas was very helpful 👍 will definitely be using this company again.

Excellent service from Shirley, she assisted me with my flight booking by giving me cheap alternatives. Thanks Shirley

Highly recommended! Transaction went smoothly with the help of Travel agent Stella Stevens who spent hours looking for best flight within our budget and good deals such as 40kg luggage allowance, allocated seats etc. I will definitely not going to book future travels anywhere else than Crystal Travel and Stella you are such a STAR and an asset to your company. Keep it up👍 Nimfa

Very proactive and helpful