Crui.se Reviews

With both of us approaching big birthdays and having recently received excellent service from Rachel and Crui.se we decided to book a second cruise. We contacted Rachel direct and with her help and guidance we have secured our perfect second cruise,one river and one ocean, thanks Rachel and thanks Crui.se, we will be more than happy to use your service again and will be recommending you to everyone we know. Mark and Pat Garfield

When booking our cruise I dealt with Rachel Peers, who was very helpful, professional & ‘user friendly’. To date there have been no problems!

Rachel was very helpful and took time to explain things fully. Nothing was to much trouble and we soon had our cruise booked. Top class customer service, filled us with confidence.

Rachel was very helpful and got us everything we required for our holidays.

We recently booked a cruise for a group of 4. Alfie initially sent us a full itinerary of our chosen cruise. He was a great help in securing the best price once we decided to book with crui.se. He full answered all our question and has kept in contact with various updates of the cruise. All in all a good experience with Alfie and crui.se.

We recently booked our first River Cruise. Rachel was super efficient and answered our queries promptly. We couldn’t have asked for a better service and are very happy to highly recommend.

Friendly, efficient service. Phone and email responded to quickly and accurately

We recently booked a river cruise with crui. se and were very pleased with their customer service in particular Alfie a cruise consultant.There was only one cabin left and despite being his day off he managed to secure it for us, now that's what I call customer service.

1st class service/help from Rachel from start to finish, made the whole booking so much easier

Booking with crui.se was a smooth process and Rachel was friendly and helpful though out. The only reason for not giving 5* at this point is that there will be further enquiries and information needed along the way, so I'm not going to preempt that experience. If you are looking for a European river cruise it's worth checking out crui.si.

Have just confirmed a "Danube Dreams" river cruise and felt we had to compliment the superb service received from Alfie at Crui.se. Having never booked a river cruise before, we had many questions, not only in terms of location / time of year but also what we might expect. Alfie answered all our questions and provided a number of fully costed, different options before settling on our final choice. I would thoroughly recommend the company, and Alfie in particular for the knowledge of the cruises they offer, their patience in answering queries but especially their friendliness and good humour.

We have just booked a River Cruise with Riviera and spoke to Rachel. Rachel was superb -Very professional, no query too much trouble and yet she retained a friendly manner. She was one of the main reasons we chose Riviera as she inspired confidence in the company. Joan Woods

Just booked a Rhine / Moselle river cruise. Rachel was the person who dealt with us. She was very professional and helpful and made the whole transaction very easy. First class service Simon Wilson

Rachel was helpful and prompt with replies.

We’re first timers looking at a river cruise for next summer. Rachel explained all the information we required, checking several details with the company chosen. This friendly lady offered a prompt, comprehensive and excellent standard of service. Thank you for all your help.

Our first river cruise booking and we decided on using Crui,se as the agent and I must say it was a very good decision, from the initial contact with our cruise consultant Rachel it as been plain sailing all the way, taking into account all our wishes Rachel organized everything including the cruise, the flights, add on hotel nights plus many extra wishes, could not wish for more, truly exceptional service.

Rachael our booking agent was very professional and understood our requirements! She found the perfect cruise for us and we look forward to a lovely break - highly recommend

Very professional and efficient service from the lovely Rachel. We even received a luxury hamper after booking our scenic cruise through them.

Rachel was absolutely fantastic. Made everything clear. I’m over the moon with the service and super excited to go on my first cruise.

When I asked Rachel Peers to review available River Cruise's in Europe, she responded very promptly and offered great cruises. Unfortunatly we had to request alternate dates which would be more suitable. Rachel again responded With great positivity and speed. During our decision process, we were advised of family illness and will be travelling to Spain. We can recommend Rachel's services to all interested in River Cruises and will book with her at the first opportunity.