I think the CX is really good easy to…
I think the CX is really good easy to use but to many cowboys are on it
4.3
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Courier Exchange receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
The Exchange is a great tool
The Exchange is a great tool. To be honest, it has declined a little over the years in my opinion, but it is still a fantastic asset to any courier or haulage business. It helps us cover work when we are stuck and obtain re-loads for our own returning vehicles.
Joshua made my CX onboarding smooth with clear guidance and constant support. He was approachable, patient, and ensured I understood everything. Truly appreciated his help!
I want to sincerely thank Joshua for the support he provided during my onboarding in the CX team. His guidance was clear, patient, and thorough, which made the transition much smoother and less overwhelming. He took the time to walk me through key processes, answered all my questions, and shared practical insights that helped me get up to speed quickly. His approachable attitude and willingness to help made a big difference. I truly appreciate his support and mentorship.
Warry good!
Thank you for the support and help from the beginning. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
courierexchange.co.uk
All reviews
1,000 total • Write a review
Showing 81 - 90 of 996 reviews
VI
It was super amazing when I started but…
It was super amazing when I started but recently, the platform seemed to have been flooded with lots of drivers. Now there is so much competition leading to silly prices before you could get jobs. And wish it could go back to what it used to be.
Date of experience: March 3, 2025
iM
Very bad customer service
Very bad customer service
Date of experience: March 3, 2025
AS
Helpful customer service
Helpful customer service
Date of experience: February 18, 2025
Sy
Laura has been amazing
Laura has been extremely helpful and supportive during my first few months on CX, I’m very grateful thank you
Date of experience: February 17, 2025
AQ
Excellent platform for drivers to find…
Excellent platform for drivers to find work to make a living. Good costumer service. Everything is pretty straightforward.
Date of experience: February 17, 2025
Ja
Customer service is great
Customer service is great. They respond quickly. You can work for your own
Date of experience: February 17, 2025
NP
Nick Payne
US
great system and great customer service
great system and great customer service
Date of experience: February 16, 2025
DC
In 11 days working with the app I have…
In 11 days working with the app I have already got my ROI. I had the pleasure to be dealing with Jamie who has been there anytime I have needed him. Definetly I would recommend use this app due my expirience with it.
Date of experience: February 15, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.