I think the CX is really good easy to…
I think the CX is really good easy to use but to many cowboys are on it
4.3
Great
1,000 reviews
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Review summary
Courier Exchange receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
The Exchange is a great tool
The Exchange is a great tool. To be honest, it has declined a little over the years in my opinion, but it is still a fantastic asset to any courier or haulage business. It helps us cover work when we are stuck and obtain re-loads for our own returning vehicles.
Joshua made my CX onboarding smooth with clear guidance and constant support. He was approachable, patient, and ensured I understood everything. Truly appreciated his help!
I want to sincerely thank Joshua for the support he provided during my onboarding in the CX team. His guidance was clear, patient, and thorough, which made the transition much smoother and less overwhelming. He took the time to walk me through key processes, answered all my questions, and shared practical insights that helped me get up to speed quickly. His approachable attitude and willingness to help made a big difference. I truly appreciate his support and mentorship.
Warry good!
Thank you for the support and help from the beginning. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
courierexchange.co.uk
All reviews
1,000 total • Write a review
Showing 101 - 110 of 996 reviews
RP
Jamie has been class from the get go
Jamie has been class from the get go! Helped with any questions I had and made it very straight forward and easy to set my account up!
Date of experience: January 31, 2025
Sm
I am so happy to have met your team and…india
I am so happy to have met your team and India has helped me a lot. You are truly amazing.
Date of experience: January 29, 2025
JM
Initial stages
Ever since joining India has been exceptional; a clear, precise and understanding guidance with thorough explanations and recommendations in the process. It has helped me get started, find my first jobs and allow me to continue working on the platform smoothly. Her interactions are top tier and i would highly recommend her.
Date of experience: January 29, 2025
VB
Confused
I'm not joined yet, i'm here just to see what people say about CX.. I gave 5 stars in advance i hope i'm not wrong ! I have 3 drivers, my own company and i'm not sure if CX will help me with enough work to pay all expences and make some profit .. Maybe you can answer to my review and you can give me a very good advice so i can finally take the risk and try this ..
Date of experience: January 28, 2025
RS
Great experience,thanks to support team…
Great experience,thanks to support team .specially for Lisa.She helped me set up account .thanks
Date of experience: January 26, 2025
S
Scott
US
Customer Service
I have only been on the courier exchange a short while and I have mainly dealt with a girl called India who's been fantastic to me. She's very patient, understanding, knowledgable and very helpful to. I've had a few issues navigating my way around the app and the desk top site, I've also had issues with locating certain things as well, I've sent India an email and she's been in touch pretty much right away. Always happy to help me out, will listen to what help you require, never rushing you off the phone or trying to pass you on to a different colleague either. The epitome of customer service and what you'd want when wanting or needing advice or help, absolute credit to her team and company.
Date of experience: January 25, 2025
JN
Great service very helpful thank you so…
Great service very helpful thank you so much
Date of experience: January 23, 2025
SS
I find working the CX extremely easy…
I find working the CX extremely easy and helps me to meet my own financial targets. It’s full of different jobs and various places around the country which keeps me busy & occupied
Date of experience: January 23, 2025
SM
Absolute waste of time
Absolute waste of time. Spend more hours looking at a screen trying to book a job than actually be on the road itself. You will not make money from this app i guarantee it. Avoid avoid avoid.
Date of experience: January 23, 2025
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