Cosmeticrx

3.8117283950617282 out of 5 stars
3.8
Great324 reviews

TrustScore

3.8
3.8117283950617282 out of 5 stars
Great
5 out of 5 stars
210
4 out of 5 stars
20
3 out of 5 stars
4
2 out of 5 stars
3
1 out of 5 stars
87
324 reviews in total

Review summary

Cosmeticrx has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

VERY POOR CUSTOMER SERVICE

VERY POOR CUSTOMER SERVICE. I PURCHASED THROUGH GROUPON 2 MONTHS AGO AND HAVE HAD SO MUCH TROUBLE WITH THE PLATFORM. A...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

This place was good until it wasn’t

This place was good until it wasn’t. I sent a message stopping my refills in April, in June they hit my card for $179. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Safety cap broken/blood smear on label

I received medication without safety cap in tack and blood smear all over label. I reached out online chat and emailed p...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Groupon Order

Couldn’t figure out how to redeem my Groupon. The staff was helpful & polite while navigating through the process all v...Read more

0
0
🔥 High engagement

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Diamond
Diamond
1 reviews
9 months ago
5 out of 5 stars

Melissa was extremely helpful

Melissa was extremely helpful. So Excited for my order!

Helpful?
9 months ago
1 out of 5 stars

They took my money

My first order came in no problem. For the second month I was told I would have a discount. Well they charged me full price. I had to write in to get the difference. Now I have NEVER received the second month to continue my doses. I have been trying to get my money for almost two months. This has been awful!

Helpful?
Leah Sebold
Leah Sebold
1 reviews
9 months ago
1 out of 5 stars

Cosmetixrx… is the worst service I have…

Cosmetixrx… is the worst service I have ever had. Doctor Kavanaugh and his assistant Erin are very unprofessional. It is now March 5th and I have been battling them over an order never received for January. They of course charged me for it. They ignore phone calls and emails. I have threatened to leave bad reviews with no response. Do not risk your health. You will not get good care on cosmetixrx. They should not be allowed to prescribe such dangerous meds under these conditions.

Helpful?
Heather
Heather
1 reviews
9 months ago
5 out of 5 stars

They were very helpful and kind.

They were very helpful and kind.

Helpful?
Jazmine
Jazmine
1 reviews
9 months ago
5 out of 5 stars

Responsive

Responsive, professional and polite!

Helpful?
Sarah Gerace
Sarah Gerace
1 reviews
9 months ago
5 out of 5 stars

Patrick Kavanagh, M.D.

Dr. Patrick was quick and customer service was super nice! I’m still waiting on my delivery but so far overall experience has been great!

Helpful?
RL
RL
1 reviews
9 months ago
5 out of 5 stars

Great experience

I am signing up for Semaglutide and the process has been clear and very responsive so far. I have been a customer for quite a while and have always had great service

Helpful?
9 months ago
5 out of 5 stars

The friendliest staff I’ve ever dealt…

The friendliest staff I’ve ever dealt with! Service was phenomenal, fast, and thorough!! Will recommend them to all my friends!!

Helpful?
JJ
JJ
1 reviews
9 months ago
5 out of 5 stars

Great service

Fast, efficient and friendly service !!!

Helpful?
Jezzica Romo
Jezzica Romo
1 reviews
9 months ago
5 out of 5 stars

Great communicate and easy to use

Great communicate and easy to use. The team is wonderful

Helpful?
Teresa
Teresa
1 reviews
9 months ago
5 out of 5 stars

Quick response

Quick response, good customer service!

Helpful?
Natasha
Natasha
1 reviews
9 months ago
5 out of 5 stars

Great customer service

Great customer service! Looking forward to trying the meds. Easy platform

Helpful?
Lacy
Lacy
1 reviews
9 months ago
5 out of 5 stars

Review

Melissa was great on the phone. Great customer service!

Helpful?
Frances
Frances
1 reviews
9 months ago
1 out of 5 stars

Their semiglutide isn't strong.ive been…

Their semiglutide isn't strong.ive been using for over 3 months. I only lost 5 pounds my stomach was always bloated & never had any energy. So I cancelled & a couple days later. They said they would go down on the price to 149.00 per monh & use a stronger dose. I knew they weren't giving me a strong dose because about 1yr ago I was buying from another company and I started losing after a couple of weeks And I just didn't feel the same.

Helpful?
Melissa Hotte
Melissa Hotte
1 reviews
9 months ago
5 out of 5 stars

I had a great experience with this…

I had a great experience with this company.

Helpful?
Donesha Speed
Donesha Speed
1 reviews
9 months ago
5 out of 5 stars

This company is great

This company is great ! Respond quickly very helpful ! Alot of discounts!

Helpful?
Cristiane Sin
Cristiane Sin
1 reviews
9 months ago
1 out of 5 stars

Cosmetic rx never send me my…

Cosmetic rx never send me my prescription they charge me for shipping when I called I have a rude representative telling me I have to wait to Escalade my case. I didn’t understand Y because they promess 2 days delivery and it’s being almost 3 weeks! I DO NOT RECOMMEND U WILL LOOSE YOUR MONEY! Be AWARE!

Helpful?
Pampered Pets
Pampered Pets
1 reviews
9 months ago
5 out of 5 stars

Fast and Easy!

Super easy to get started and fast too!

Helpful?
Brenna
Brenna
1 reviews
9 months ago
4 out of 5 stars

The customer service team is…

The customer service team is responsive, helpful, and got me on my way quickly. Looking forward to continuing working with them towards my health goals.

Helpful?
9 months ago
5 out of 5 stars

Amazing customer service

Amazing customer service! The response was very fast and they got back me literally the same day. The process only took 2days from when I ordered it.

Helpful?

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