Cosmeticrx

3.8117283950617282 out of 5 stars
3.8
Great324 reviews

TrustScore

3.8
3.8117283950617282 out of 5 stars
Great
5 out of 5 stars
210
4 out of 5 stars
20
3 out of 5 stars
4
2 out of 5 stars
3
1 out of 5 stars
87
324 reviews in total

Review summary

Cosmeticrx has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

VERY POOR CUSTOMER SERVICE

VERY POOR CUSTOMER SERVICE. I PURCHASED THROUGH GROUPON 2 MONTHS AGO AND HAVE HAD SO MUCH TROUBLE WITH THE PLATFORM. A...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

This place was good until it wasn’t

This place was good until it wasn’t. I sent a message stopping my refills in April, in June they hit my card for $179. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Safety cap broken/blood smear on label

I received medication without safety cap in tack and blood smear all over label. I reached out online chat and emailed p...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Groupon Order

Couldn’t figure out how to redeem my Groupon. The staff was helpful & polite while navigating through the process all v...Read more

0
0
🔥 High engagement

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Sylvia
Sylvia
1 reviews
10 months ago
4 out of 5 stars

Great Customer Service

Great Customer Service- Actually went over blood results which made me feel really good and safe ordering medication!! The portal is so useful and easy!!!

Helpful?
10 months ago
1 out of 5 stars

Don't be fooled

Company has you leave a review and offers to refund you 20$ of your shipping if you do. It never happens. Also is next to impossible to cancel, kept calling and could hear someone answer but kids were talking. Very unprofessional Gloria

Helpful?
Montie Miller
Montie Miller
1 reviews
10 months ago
5 out of 5 stars

Very responsive and helpful!

Right from the start it has been a pleasure working with the staff and company to get me on my path to better health. Chelsey has been super helpful in helping me set up my file!

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Samantha King
Samantha King
1 reviews
10 months ago
5 out of 5 stars

Awesome service

I just started with Cosmetic Rx today and they were super fast and very responsive. I can’t wait to get back on track!!! Thanks Chelsea!!!

Helpful?
Maria
Maria
1 reviews
10 months ago
5 out of 5 stars

Process was quick and easy

Process was quick and easy! Affordable, highly recommend.

Helpful?
Maria Alfaro
Maria Alfaro
1 reviews
10 months ago
5 out of 5 stars

The process was quick and easy

The process was quick and easy! Highly recommend!!

Helpful?
10 months ago
1 out of 5 stars

APPLIED THROUGH GROUPON COMPANY NEVER…

APPLIED THROUGH GROUPON COMPANY NEVER INTENDED ON SELLING A PRODUCT OR SERVICE THEY ARE STEALING PPLS MONEY THIS COMPANY IS FRAUDLENT BUY WITH CAUTION. 3 MONTHS LATER AND I STILL HAVE NO PRODUCT OR SERVICE

Helpful?
Krystal Smith
Krystal Smith
1 reviews
10 months ago
5 out of 5 stars

BEST VALUE AND CUSTOMER SERVICE

Chelsea was fantastic to work with and you can't beat the pricing!!!

Helpful?
10 months ago
5 out of 5 stars

Great Service!

Experience has been great so far. They have been very helpful.

Helpful?
Nancy Gilmore
Nancy Gilmore
1 reviews
10 months ago
1 out of 5 stars

*** BEWARE *** DO NOT BUY FROM THIS COMPANY

This is the worst customer service I have ever received. In December of 2024, I placed an order for $134.00. My credit card was charged twice for the same product. Once on December 9th and then again on the 10th. I made multiple phone calls to customer service along with emails and no response. I finally had to contact my credit card company to get this resolved.

Helpful?
Jennifer
Jennifer
1 reviews
10 months ago
5 out of 5 stars

Great customer support!

Great customer support!

Helpful?
Tionna
Tionna
1 reviews
10 months ago
5 out of 5 stars

Easy

Easy, fast shipping friendly staff

Helpful?
jp
jp
1 reviews
10 months ago
5 out of 5 stars

Great service

Great service, very knowledgeable and friendly.

Helpful?
ashley cain
ashley cain
1 reviews
10 months ago
5 out of 5 stars

Love this company

Love this company! Great price! Amazing customer service!

Helpful?
Jazz
Jazz
1 reviews
10 months ago
5 out of 5 stars

Amazing customer service!

Amazing customer service and very helpful! Excited to start this journey with people who care!

Helpful?
Elizabeth H.
Elizabeth H.
1 reviews
10 months ago
5 out of 5 stars

Melissa was great help today and very…

Melissa was great help today and very friendly on the phone and she even got my shipment to be processed quickly.

Helpful?
Lyfe Of Feds
Lyfe Of Feds
1 reviews
10 months ago
5 out of 5 stars

Such caring staff!

Such caring staff!! Thank you so much!

Helpful?
P Thomas
P Thomas
1 reviews
10 months ago
5 out of 5 stars

Super easy to use

Super easy to use. Great customer service!

Helpful?
Jase Smith
Jase Smith
1 reviews
10 months ago
5 out of 5 stars

Chelsea was great and easy to work…

Chelsea was great and easy to work with. Very responsive

Helpful?
Shawn
Shawn
1 reviews
10 months ago
5 out of 5 stars

Awesome call today

Awesome call today, the representative was very knowledgeable and helpful.

Helpful?

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