Conveyancing Direct Property Lawyers Reviews

I used Conveyencing Direct in Hastings, they were suggested to me by Bairstow Eves Estate Agents. I would NOT recommend Conveyencing Direct. I found them rude, extremely unhelpful and very insensitive to my circumstances. I was left a voicemail in error by a member of the Management Team which was derogatory and insulting. The poor management is obviously reflected in the poor staff. They then had the audacity to charge me full price for their poor services. This would never have been a issue if the service was good. AVOID them at all costs.

Reece and the team made the process fast and efficient when needed . Much appreciated .

WHAT AN AWFUL COMPANY - like someone said earlier in the other reviews, AVOID Like the plague. Refused to certify a office copy of a POA that clearly the Office of the public guardian stated holded as much weight, not willing to listen not willing to do anything Incredbilly slow in all areas, merevile was my spoc, useless is not the word! not interested whatsoever

I recently had the pleasure of working with Matthew Dunn as my solicitor, and I couldn’t be more impressed. From start to finish, he handled everything with the utmost professionalism and sophistication. His kind and approachable demeanor made what could have been a stressful process feel smooth and straightforward. Matthew was always reassuring, ensuring we were kept informed at every step of the process. He worked incredibly efficiently, and everything was completed quicker than we expected. His expertise and dedication gave us complete confidence that everything would go smoothly, and it did!

Emily made it easy to understand the steps i had to take to get my mortgage:)

I'd give zero if I could. This company are by far the worst I have ever dealt with! They lie constantly and delay at every opportunity, regularly claiming things have been done only for us to find out weeks down the line that they were lying. Morgan Gibson is so poor, borderline incompetent, and is possibly the most frustrating person to deal with. Anyone considering using this company should run away as fast as humanly possible. It's taken 9 months for a first time buyer and still no closer to completing. Utter drivel with failings at every corner. You'd be better off chucking your money down the toilet! How these people operate is beyond me, their sheer incompetence is unfathomable! AVOID!!!

I had a positive experience with Conveyancing Direct. Reece was quick to respond to messages and to push my remortgage through quickly after Land Registry delayed the process. I would recommend. Responsive, professional and always responded within 24hours.

I would strongly advise anyone who is looking for a solicitor to not deal with this company, especially Kiran Attwal, he delayed the sale to our house as much as he can and he seem to be enjoying doing so. We had no chain and it has taken 6 months for him to complete the sale! We was advised the sale would be easy and would take no longer than 3 months to complete but unfortunately, he delayed the sale. He lacks any kind of communication skills and has a really bad attitude. If you want a quick easy sale, I would advise finding another solicitor. We was recommended this solicitor by a mortgage advisor and really wish we had read the reviews before starting the process of buying a house. They charge around 2600 to buy a house, expensive solicitors for how slow they are. There fees will tell you around 1500 to 2000 to complete property sale with no chain, When you start the process and will end up higher than what you expect.

Avoid at all costs. This was a totally incompetent company, it has taken over 7 months so far and we still feel we are no where near exchange as there are still conveyance queries to be answered. Alex Giles was in charge, and he just wouldn't communicate with anyone as to what the hold up was/is. AVOID, AVOID, AVOID.

I can only say thank you to Conveyancing Direct and in particular Emily Briers, who made a complicated sale easier to manage. This sales was made complicated by addition land registry issues, however thanks to persistence and support we managed to complete the sale. Thanks again to Emily, without your help I am not sure how we would have managed.

I was about to lose my property because of this firm. They are not only useless, but they are also unprofessional, unhelpful and if you pay attention at how they work you will feel they work Against you not For you: 1. If the estate agent recommends this firm avoid it! They are not doing it for your benefit but for their commission! 2. Jo Holt was my assigned solicitor and she was quite useless to be fair : she used to ask me the SAME QUESTIONS every single month! She would send me an email , then she would disappear for 2-3 weeks then she would come back only to ask the same questions I have answered before. I got to a point where I thought they are investigating me not representing me! I also got the horrific “this document or this process is now with a SENIOR “! 3. They dragged the process from January 2024 to May 2024 and just right before the end of the purchase I sensed they were not going to help me get that house so I CHANGED them for a better, faster and professional conveyancing firm. That new firm took everything from square 1 and manage to finish and complete the purchase by the end of June so in only 1 month or so! This firm was useless to me, UNPROFESSIONAL and I never felt they represented my interests. Quite robotic and standards answers they gave I must add!

Avoid at all costs. This was a totally incompetent company, and it took over nine months, and they didn't finish, so we had to fire them. Jo Holt was in charge, and she was useless. AVOID, AVOID, AVOID.

I’m a first time buyer and my solicitor (Vanessa Evans) was very patient with me and talked me through the property-buying process. She was very involved with my ordeal in securing the property. She consistently updated me with the progress even if there were hurdles encountered before completion. She’s very helpful and patient in answering my questions no matter how silly it may seem. She’s very organised and put my mind at ease during the stressful times. I would recommend conveyancing direct especially Vanessa. Also, the home conveyancing website where I could see the progress of my home-buying process was very handy. It was a good tool to personally track the progress. It was a very good experience for me. In the future, I would definitely use their service again. I’m so lucky my case was assigned to her because initially I was assigned to someone else who’s apparently on a holiday when I phoned them to pay for the initial payment. The named solicitor in the website was changed twice so I was a bit lost at first but it ended well.

Absolute shambles. Five months and counting now. Lost paperwork, misplaced paperwork. Lack of communication. Every excuse under sun.

Absolutely awful company. I was passed from Pilar to post and can't name the majority of the people I dealt with. Took £75 fee from me twice for my property papers and not acknowledging that I paid for it twice. I have no proof as I have changed banks and do not have the original direct debit on record. I was then pestered by multiple employees for me to make a £500 payment even though I only had a mortgage in principle. Consequently my sale fell through. I have paid them £650 in total and they refunded me £100. I have asked Emily Briers for evidence of where my money has been used and have had no reply except for Haroon Mohammad (who was aware of the first £75 payment and took the second) to ask me for proof of the original £75 payment 😡 that they know I am not able to prove. DO NOT GIVE THEM A PENNY UNTIL YOU KNOW YOU ARE MAKING THE PURCHASE. Or rather, AVOID AVOID, AVOID!

Absolute shambles from start to finish, our conveyancer for our purchase "forgot" to send for our searches( her words not mine), then sat on a vital request from building society for 4 weeks as she didn't know what it was, took me 30 seconds to Google it! What should have been a 8-12 week experience actually took 22 weeks, we had first time buyers and were buying an empty property. If you get Brittany as your conveyancer then I suggest you run for the hills and don't stop. We were promised a different conveyancer on 3 occassions

Absolutely terrible, no reply to my emails, solicitor being changed between them after few weeks and the new ones not having a clue about what they were doing blaming the bank or anything else about from them, terrible customer service and feedback from them; not professional at all

I would not use this company again, had four different solicitors to buy an empty house took just under 7months. Every time one went on holiday another took over. Portal didn't work but got charged for using it even though I ended up having to send e-mails. It was excuse after excuse. Estate agent recommended them, AVOID LIKE THE PLAGUE.

Tara Lopez has been a pleasure to work along side with to help a client get their property to auction. Tara is on the ball, giving regular updates and extremely kind. Thank you Tara! x Penny at WHB Traditional Auctions

Thanks to my solicitor Sarah for a smooth sale despite challenging deadlines. Six weeks from acceptance of offer to completion! Agents thought it was a near impossible ask to meet the buyers' demands but we achieved it without a hitch. All very professionally handled. I felt well-supported throughout and all my questions were quickly answered, all my e-mails got very rapid responses. Top job.