Lisa
1 reviews•New Reviewer
almost 3 years ago
Everything was 1st class
Everything was 1st class
Helpful?
TrustScore
4.0
Great
40
4
1
3
12
60 reviews in total
Over a year ago
Asked for energy comparison just kept giving me or selling me broadband. Why? Because on the data driven system they know I don't have broadband. Got no info just gave me broadband info while collect... See more
Over a year ago
I thought this website would be like a car insurance comparison. You put in the details, you get choices, you select one and they make money on the click to the associated web-site. But no. For en... See more
Over a year ago
These clowns keep calling me on average twice a week, asking me consumer questions. I've told them to stop bothering me and have blocked the number but they change numbers frequently so they can't be... See more
Everything was 1st class
Conversation started off really well, talked about different providers, lots of discussion regarding BT. I honestly thought I had agreed a plan with BT, and then realised TalkTalk was being mentioned so I queried that & was told that BT would be installing the system. After that I felt everything was being rushed so I wouldn't change my mind. I was concerned because I have friends that had problems with TalkTalk. A couple of days later my current provider called and negotiated a better deal than the plan I already had with them. Trying to cancel TalkTalk proved extremely difficult, I spoke with 3 different call handlers and couldn't understand any of them. I eventually resorted to messaging via Facebook and got confirmation that the contract was cancelled.
I don’t no wot to say
Excellent friendly on phone very satasfied
Great advise
Very helpful
Very helpful, well mannered
Good customer service but still haven't received my router 3
The fella was so helpful an even rang me back exactly on the time we agreed on
Helpful on the phone. Looked for the one right for me. Now waiting for modem.
You did not recommend the cheapest!
ON 9 august you are coming to install in 23 siddall street our no Can I know please
Nice fella I spoke to on the phone! Don't like pushy people but this guy was very professional changed my broadband within hours got a email from talk talk saying how sorry they are to see me go! So really a quick transition got me a great price saving me £16 p/m and will switch over to new broadband provider within 2weeks well happy 😊
Really helpful
I had a great representative... Named lauren. So polite, interactive in conversation & was able to sort my requirements.. Give her a pay rise
Only reason I come to you is cause your cheapest
The agent was very helpful and explained things very well
The customer service agent Sam is a dubious agent trying to force a deal on innocent customers
Very helpful and polite and has given me the idea that I would like to join up
The gentleman and lady I spoke to were very polite, however they tried selling me a more expensive broadband package even though I told them what speeds i needed and that it was finding the cheapest provider at that price. I was then transferred to someone else who was very insistent and tried getting me signed up to a slower speed package, kept being very insistent and to be honest it was hard trying to get him to leave me alone, especially after i mentioned 3 times I want to think about it.
Based on analysis of 15 reviews rated 1-2 stars for Consumer Choices
“I thought this website would be like a car insurance comparison”
“No notice that the provider decided to not go ahead with the service”
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Consumer Choices is a consumer electronics retailer that offers a selection of electronic devices and technology products. The business likely provides customers with various options for purchasing items such as smartphones, computers, audio equipment, and other electronic accessories. They focus on helping consumers find suitable technology solutions for their personal and household needs.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Reviewers express a mix of experiences with Consumer Choices, highlighting both positive and negative aspects. Many customers appreciate the friendly and helpful staff, noting that they provide great support throughout the process, which alleviates stress and leads to successful outcomes. However, a significant number of complaints arise regarding the website's functionality, with users frustrated by being redirected to broadband offers instead of energy comparisons, leading to perceptions of the service as a money-making scam. Additionally, some consumers report persistent unwanted calls and issues with service cancellations. While there are commendations for the professionalism of certain representatives, the overall sentiment is marred by these recurring issues. Consequently, the majority view leans towards dissatisfaction.
