Consumer Choices
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Felt pushed to particular provider
Conversation started off really well, talked about different providers, lots of discussion regarding BT. I honestly thought I had agreed a plan with BT, and then realised TalkTalk was being mentioned so I queried that & was told that BT would be installing the system. After that I felt everything was being rushed so I wouldn't change my mind. I was concerned because I have friends that had problems with TalkTalk. A couple of days later my current provider called and negotiated a better deal than the plan I already had with them. Trying to cancel TalkTalk proved extremely difficult, I spoke with 3 different call handlers and couldn't understand any of them. I eventually resorted to messaging via Facebook and got confirmation that the contract was cancelled.